Sutherland Tech Support Representative reviews

4.0

82% would recommend to a friend

(46 total reviews)
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Dilip R. Vellodi

96% approve of CEO

87% positive business outlook

"Tech Support" Representative employees have rated Sutherland with 4.0 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most "Tech Support" Representative professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by "Tech Support" Representative professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

46 reviews
1.0
Oct 26, 2021

NA

Recommend
CEO approval
Business Outlook

Pros

repeat work no use of time

Cons

all time on phone not worth it

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Sutherland Response
4y
Hello. We appreciate this perspective on the Sutherland experience. As a global digital transformation company, we are aware that this environment can sometimes be demanding. Thank you for giving us the opportunity to turn things around by providing this feedback. Best wishes.
3.0
Jul 1, 2021

good hours

Recommend
CEO approval
Business Outlook

Pros

guaranteed 40 hr work week , benefits are decent

Cons

unnecessary sales pressure , support staff limited

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Sutherland Response
5y
Hello. As a global digital transformation company, we are aware that this environment can sometimes be demanding. Thank you for sharing your thoughts on where we do well and where we may have opportunities to improve the employee experience. Have a great day!
4.0
May 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Tech support team is knowledgeable and efficient

Cons

Nothing much to mention here

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Sutherland Response
5y
Good day, and thank you for this positive feedback! We are happy that you are pleased with the Sutherland experience. We aim to create great experiences for all our employees, and positively impact the communities in which we operate. Thanks again, and we wish you all the very best!
Viewing 25 - 27 of 46 Reviews

Glassdoor has 12,159 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.