Is Sutherland a good company to work for as a Tech Support Representative?

Tech Support Representative professionals working at Sutherland have rated their employer with 4.0 out of 5 stars in 46 Glassdoor reviews. This is a higher than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Tech Support Representative Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at Sutherland .

Does Sutherland pay Tech Support Representative employees well?

Tech Support Representative professionals rate their compensation and benefits at Sutherland with 3.7 out of 5 stars based on 46 anonymously submitted employee reviews. This is 14.5% better than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries at Sutherland.

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1343) , Associate (581) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (266) , Senior Associate (226) , Technical Support (172) , Associate Manager (162) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"Work from home was great" ((in 347 reviews)); "It’s a great company to work the environment and people there are great" ((in 277 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 247 reviews)); "Good work environment and safe" ((in 238 reviews)); "Good work life balance and remote" ((in 228 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 641 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 458 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 203 reviews)); "Less hike and no job security" ((in 84 reviews)); "Favoritism is a constant thing." ((in 46 reviews))

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Sutherland

Sutherland Tech Support Representative reviews

4.0

82% would recommend to a friend

(46 total reviews)

Dilip R. Vellodi

96% approve of CEO

87% positive business outlook

Ratings by category

4.1

Career opportunities

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Senior management

3.9

Work/Life balance

3.7

Compensation and benefits

"Tech Support" Representative employees have rated Sutherland with 4.0 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most "Tech Support" Representative professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by "Tech Support" Representative professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

46 reviews

3.0

May 21, 2026

Good for beginners, but salary growth is lacking

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Its fine for starters not for pros,

Cons

Will promote your task but not your salary.

4.0

Jul 27, 2025

Good

Customer service representative - tech support

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance as it was work from Home

Cons

Good Culture, Client, Management & Team

5.0

Mar 11, 2025

Great place to work

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

The environment is great indeed

Cons

I've never come across any

Viewing 1 - 3 of 46 Reviews

Jobs at Sutherland

Customer Service Representatives- Financial

Customer Service Representatives- Financial

Customer Service Representatives- Financial | On-Site Tulsa, OK

Customer Service Representatives- Financial

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Sutherland Tech Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good for beginners, but salary growth is lacking

Good

Great place to work

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