Sutherland Tech Associate reviews

3.5

75% would recommend to a friend

(40 total reviews)
avatar

Dilip R. Vellodi

76% approve of CEO

74% positive business outlook

Tech Associate employees have rated Sutherland with 3.5 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Tech Associate professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Tech Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

40 reviews
1.0
Jun 19, 2014
Recommend
CEO approval
Business Outlook

Pros

There is no bond in this company.That is the only benefit.Cafeteria is with okay prices.If you are a localite and are really in need of a job you can join.

Cons

People should know tamil 98% of the people working in chennai's office must know.Heavy work pressure .Ill treatment of employees.

1.0
Jun 11, 2014
Recommend
CEO approval
Business Outlook

Pros

You definitely learn skills you can take to another job. You also earn enough to keep your head just barely above water, especially if you can get food stamps.

Cons

Everyone who is there is miserable, its just a way point to the next low wage job. No one respects you, your opinions or your ideas. Be careful if you get pregnant and need extra support, they'll find a way to push you out of your job.

avatar
Sutherland Response
12y
Thanks for your review. I’m glad you were able to acquire some solid skills during your time here at Sutherland. We strive to promote a positive atmosphere for all of our employees. We know that working in customer service can be exhausting, but we believe it provides you with opportunities that you simply can’t get any other way. I’m very disappointed to hear that your co-workers didn’t reflect the positive mentality and outlook that we try to support in all of our employees. It can definitely be challenging to work with people who don’t seem happy to be there – that’s why Sutherland has an entire department (Employee Engagement) dedicated to providing a rewarding work environment. Sutherland Global Services supports maternity/paternity leaves for those who qualify and offers short term disability coverage to those in need. Our HR department abides by a strong open-door policy, and is committed to helping you explore options that will meet your need. We appreciate your candid feedback. It’s the only way we can grow and evolve. Thank you for your input, and we wish you the best!
1.0
May 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Very short training period to become tech support. If you can make it here you can probably make 3 times the money elsewhere because you are just that naturally talented.

Cons

If you are unfortunate enough to end up with a couple of dissatisfied customers in the course of a 1 week period you will be looking for another job.

Viewing 37 - 39 of 40 Reviews

Glassdoor has 12,152 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.