Question 1

Is Sutherland a good company to work for as a Tech Support?

Accepted Answer

Tech Support professionals working at Sutherland have rated their employer with 3.7 out of 5 stars in 33 Glassdoor reviews. This is a higher than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Tech Support Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Tech Support interview questions at Sutherland.

Question 2

Does Sutherland pay Tech Support employees well?

Accepted Answer

Tech Support professionals rate their compensation and benefits at Sutherland with 4.0 out of 5 stars based on 33 anonymously submitted employee reviews. This is 25.4% better than the company average rating for salary and benefits. Find out more about Tech Support salaries at Sutherland.

Question 3

How happy are Tech Support professionals working at Sutherland?

Accepted Answer

92% of Tech Support employees at Sutherland would recommend their employer to a friend. This rating has increased by 1,252% in the past 12 months. Tech Support professionals have also rated Sutherland with a 3.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.8 rating for culture and values and 2.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at Sutherland?

Accepted Answer

Customer Service Representative (1344), Associate (581), Consultant (368), Customer Service Representative (CSR) (305), Customer Service Associate (266), Senior Associate (227), Technical Support (172), Associate Manager (163), Senior Consultant (125), Technical Support Engineer (124), Team Manager (122), Manager (103), Customer Service Agent (99), CSA - Customer Service Associate (94), Team Leader (79)

Question 5

What are the pros of working at Sutherland according to real employee reviews?

Accepted Answer

"work from home is good" ((in 353 reviews)); "It’s a great company to work the environment and people there are great" ((in 267 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 250 reviews)); "Good work environment and safe" ((in 244 reviews)); "Good work life balance and remote" ((in 229 reviews))

Question 6

What are the cons of working at Sutherland according to real employee reviews?

Accepted Answer

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 643 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 452 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 199 reviews)); "Less hike and no job security" ((in 91 reviews)); "High Pressure at Times: Meeting daily metrics and handling escalations can become stressful." ((in 50 reviews))

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