Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,679 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Their benefits are great!" ((in 89 reviews)); "The team is great and has each others back." ((in 85 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 85 reviews)); "Great employee discount and colleagues." ((in 58 reviews)); "There is a good training and on" ((in 50 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 114 reviews)); "low pay and forced to do things not in your pay grade" ((in 91 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 67 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "Low salary On your feet for the shift" ((in 48 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(148 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

148 reviews

Reviews about "Culture"

Return to all reviews

5.0

Nov 10, 2020

Great company

Senior ar analyst

Recommend

CEO approval

Business Outlook

Pros

Great benefits, great culture. Very flexible and they train employees accordingly. Open for communication and always looking forward for improvement.

Cons

Salary is a bit low. Schedule should be more flexible.

Swarovski Response

5y

Thank you for taking the time to leave a review. We very much appreciate it. Swarovski fosters a culture on consistent learning, training and development for the entire workforce. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they help us turn light into delight every day. If you have any concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. We believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. Once again, we want to thank you for your feedback and wish you much success in your career with Swarovski.

4.0

Aug 23, 2020

Great company if you have a great team

Key holder/sales associate

Recommend

CEO approval

Business Outlook

Pros

E-learnings to assist you in your salesperson skills fun environment decent benefits (gym, students, discounts, etc.)

Cons

Depending on the manager each store can be run differently. In the interview make sure to ask questions to make sure it's the right fit for you!

Swarovski Response

5y

Thank you for taking the time to leave a review. We very much appreciate it. The Swarovski Retail Academy takes our retail employees on a journey through sparkling learning opportunities and helps them explore potential for career progression. Though the program, we help our employees get thoroughly on-boarded, gain more in-depth knowledge, become specialists, and, if desired, develop into a management position.

2.0

Jul 28, 2020

Salary sub-par

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Workload is light compared to competitors

Cons

HR is based in India and has no on the ground understanding of the culture or the comp & ben of the GCC

Swarovski Response

5y

Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. If you have any feedback, please feel free to reach out to a member of our HR team - we have a local HR team member based in Dubai. Please feel free to connect. We will do our best to use your review for the betterment of the company. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

Viewing 85 - 87 of 148 Reviews

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Great company if you have a great team

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