Swarovski reviews

3.4

56% would recommend to a friend

(148 total reviews)
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Alexis Nasard

68% approve of CEO

49% positive business outlook

Reviews by job title

148 reviews

Reviews about "Culture"

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4.0
Oct 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Fun environment, great communication with upper management

Cons

LOTS of side work. You can't just come in and sell, you're required to do so much more than I've ever done in any other retail job. This can be really tedious and can affect your sales.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros: “Fun environment, great communication with upper management” as teamwork and open communication with our associates is what makes us so successful. As for your comment about “Lots of side work” please note we are addressing these concerns and streamlining and standardizing many of our process thru GROM to ensure our associates have the time to focused on customer service. However, there will still be “side work” and recovery to maintain our visual standards and to properly assist our customers. If you would like to further address your concerns I want to make sure you are aware of our open-door policy, here at Swarovski we value our employees feedback and encourage our employees to reach out to a member of upper management or HR at any time to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees, can we improve and remain relevant in today’s everchanging world. Once again, we want to thank you for taking the time to leave a review and wish you much success in your future with Swarovski.
5.0
Sep 26, 2019

Great company

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. can work remotely

Cons

over abundance of work, not enough employees

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, and we would like to thank you for your 10 plus years of service We are also thrilled to hear that you as a corporate employee have been able to take advantage of a flexible schedule, as we value work life balance and strive to provide our cooperate employees when possible the ability to work remotely, this is one of the many benefits we provide. As for your Cons: “over abundance of work, not enough employees", if you would like to provide additional feedback, we would love to hear from you. Swarovski has an open-door policy, we value our employees feedback and encourage our employees to reach out their manager, a member of upper management or HR at any time to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees, can we improve and remain relevant in today’s everchanging world. Once again, we want to thank you for taking the time to leave and wish you much success in your future with Swarovski.
3.0
Sep 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Great environment to work in. The work culture is very positive with friendly co-workers and manager.

Cons

For the amount of work and dedication that they expect, the salary or salary raises that they give are not great

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros: “Great environment to work in. The work culture is very positive with friendly co-workers and manager.”, and we would like would also like to thank you for your 5 plus years of service. Please note here at Swarovski we believe in fostering an environment where teamwork can flourish and in investing in our people and we are especially proud of the investment that we make in our training programs, providing our employees with the training they need to succeed and get to the next level with Swarovski and in their future endeavors. As for your Cons: “For the amount of work and dedication that they expect, the salary or salary raises that they give are not great” we are sorry that you are not happy with the compensation. We strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure in all markets and will share your concerns with our compensation team. We also what to make sure you are aware that at Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Once again thank you for taking the time to leave a review and we wish you much success in your future with Swarovski.
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