Sweetwater reviews

4.1

80% would recommend to a friend

(541 total reviews)
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Mike Clem

89% approve of CEO

74% positive business outlook

Sweetwater has an employee rating of 4.1 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 21% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

541 reviews
2.0
Jan 31, 2020
Recommend
CEO approval
Business Outlook

Pros

After 90 days of employment you get wholesale prices on music equipment (if you're into music this is a big pro). There is an onsite Doctor and Nurse available to use as needed. They have flexible schedules for the most part.

Cons

The insurance is very expensive compared to other area companies. For family medical and dental I paid over 9K per year, so you need to take that into account when looking to work there. Although the owner also owns Longe Optical, Sweetwater does not offer vision insurance. The 401K match is a measly 20%, that's much lower than other area companies. Sweetwater does not offer bonuses. In terms of paid holidays we got a total of 6 ...again much less than other local companies (see a pattern here?). This is the only place I have ever worked as a salaried professional where you are attached to a time clock (even out and back in from lunch break). This clearly demonstrates a lack of trust in employees from leadership. At the end of 2019, Sweetwater's annual revenue was at $800 million dollars (almost a billion dollar company), and their benefits are terrible in comparison! I'll finish with this - I provided a 3-week notice, and 4 days later, just days before Christmas, the leadership in IT made the call to make the next day my last day - just highlights the type leadership they have in IT. Oh, and the one in charge actually had the nerve to ask me to not write a glassdoor review...wow!!

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Sweetwater Response
6y
Thanks for your feedback. We work very hard to keep our benefits attractive and affordable for all our team members. Costs per employee can of course vary somewhat based on which packages they select. However, because of our efforts at cost containment, we can share that Sweetwater employees have seen close to a 0% annualized increase in the cost of their healthcare benefits over the past 5 years. This has occurred during a period in which most other employers benefit costs to employees have increased in excess of 10-15% per year. Currently, family medical insurance premiums are only $6,800/year after wellness credits which is very competitive for our plan that has the widest possible network in our area, including every major hospital and clinic. Another huge benefit is our onsite medical clinic with no co-pays or charges for routine meds, saving many employees and their families hundreds of dollars per year. Our 401K is bolstered by a profit sharing program that everyone receives, regardless of their participation in a 401K, to combine for a healthy program. When you factor in this year's profit sharing, the "real" matching % comes out to 45%. Also, we recently updated our Paid Day Off (PDO) policy. All employees now start at a minimum of 10 days and we increased PDO levels for additional years of service across the board. Regarding your notice concerns, in a small number of situations we find that employees who have done a good job prepping their area for their transition can benefit from the additional time off or time to prepare for stepping into their next role. This is never done with ill-intent - but only with the goal of helping those individuals and the team they are leaving behind make the best possible transition...and, again, this happens in a very small number of situations. Thanks again for your feedback. We're always listening to help make things better.
5.0
Dec 14, 2019

They really do care

Recommend
CEO approval
Business Outlook

Pros

Amazing management that truly wants you to succeed and will work with you to accomplish that Surrounded my supremely passionate people Dedication to doing the right thing Incredible on-site amenities

Cons

Middling benefits (vacation, 401k match) High-stress environment if you're not built for sales Rollercoaster of income in the first year or so

5.0
Dec 6, 2019

Best company I’ve ever worked for

Recommend
CEO approval
Business Outlook

Pros

Fast paced environment, lots of close contact with reps and industry insiders, fantastic sales management team. Company focuses on doing the right thing for the customer AND its employees

Cons

Long hours to build customer database in the beginning was hard with a young family

Viewing 439 - 441 of 541 Reviews

Glassdoor has 571 Sweetwater reviews submitted anonymously by Sweetwater employees. Read employee reviews and ratings on Glassdoor to decide if Sweetwater is right for you.