Sweetwater reviews

4.0

77% would recommend to a friend

(540 total reviews)
avatar

Mike Clem

88% approve of CEO

72% positive business outlook

Sweetwater has an employee rating of 4.0 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sweetwater employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

540 reviews
5.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

a group of genuinely kind people who care about music and want to share their love of the art with others

Cons

like any customer service job, long hours speaking to customers on the phone can be draining

2.0
Dec 11, 2025

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Discounts on instruments There is a diner that serves hot food Medical plan is actually okay compared to most local companies.

Cons

If you don’t know the handshake you won’t get promoted or get a good review. Most of management gives off the vibe that they are too good for you and at least one of the managers clearly gets joy out of writing people up (I wish I was exaggerating). The sr manager of the department has no connection with his team. Upper leadership doesn’t know what anyone does in the department and dislikes any manager that actually tries to connect with the team to boost morale. I have literally been told that they are aware that they don’t pay enough so that it remains a revolving door and nobody is meant to stay in the department long term. This leaves nobody with knowledge to help guide others. Almost all new hires quit within a month if not less because it doesn’t pay enough to stay. The company talks people into moving across country for this job talking it up like a dream job when in reality it’s just an underpaid warehouse job opening boxes. You don’t get to play guitar for quite some time and even then you still have quotas to meet and won’t meet them if you play the guitar at work. They stress do the right thing for the customer but in reality it’s only a front and they want you to push anything out and not go the extra mile for the customer, unless they know that customer.

5.0
Dec 8, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Great people to work with on a daily basis. Good opportunity to better yourself.

Cons

Coming from a electrical back ground the retirement is not as good as working for a contractor.

Viewing 43 - 45 of 540 Reviews

Glassdoor has 569 Sweetwater reviews submitted anonymously by Sweetwater employees. Read employee reviews and ratings on Glassdoor to decide if Sweetwater is right for you.