Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Swissport. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Swissport?

43% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (475) , Ramp Agent (360) , Customer Service Agent (144) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (69) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (52) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (35) , Duty Manager (27) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"Working with some great people and learning lots of new skills" ((in 161 reviews)); "Great colleagues to work with" ((in 65 reviews)); "Other than that hope you have good coworkers or else it's a nightmare" ((in 57 reviews)); "Training is good and the teacher is more than happy to help you to become a competent ground worker." ((in 41 reviews)); "Good work environment to work in" ((in 28 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 398 reviews)); "The pay is low and the amount of work is excessive" ((in 277 reviews)); "No benefits and we do the hard work" ((in 127 reviews)); "Salary is low for the work 3 am starts not so good" ((in 95 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 84 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

What are the top reviewed Swissport locations?

Chicago , Boston , Miami , New York , Houston , Dulles , Orlando , Las Vegas , Jamaica , San Francisco , Seattle , Atlanta , Los Angeles , Newark , Phoenix , SeaTac , Raleigh , Denver , Jf Kennedy Ap , Dallas , Fort Lauderdale , John F Kennedy Airport , Anchorage , Washington , Humble , Minneapolis , Sterling , South San Francisco , Fort Myers , Saint Paul

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Swissport

Swissport reviews

2.9

43% would recommend to a friend

(3,185 total reviews)

Warwick Brady

47% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Career opportunities

2.7

Culture & values

2.6

Work/Life balance

2.5

Senior management

2.5

Compensation and benefits

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

May 23, 2015

Ok for spare change job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good experience at the airport

Cons

Bad management, no room for advancement, no travel benefits, health benefits are only after 2 years of working, only schedule maximum of 20 hrs give or take, no overtime even after you trade your shift, parking is super far-waste time, not as "luxury" as it used to be--employees are just numbers...easily replaced and take advantage of employees. Not a career job

4.0

May 11, 2015

Customer Service Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very interesting, fun work environment. It never fails to be rewarding to see how happy you can make your passengers. It's hard sometimes but if you have a passion for the industry, and are a quick thinker who is good with people, this may be the right career for you.

Cons

Job can be difficult, especially switching between airlines on a regular basis. Management can be disorganized when it comes to training and other aspects. I'm not sure about flight benefits because when asking different managers and bosses in our airport, they tell you different things. Some say you can get benefits, others say they aren't available. Hours can be exhausting.

3.0

May 7, 2015

Passenger service agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Dynamic, busy,fast moving,exciting,meeting lots of people

Cons

Little flexibility,short time to resolve problems

Viewing 3160 - 3162 of 3,185 Reviews

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