Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Swissport. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swissport?

44% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (475) , Ramp Agent (360) , Customer Service Agent (144) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (69) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (52) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (35) , Duty Manager (27) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"Working with some great people and learning lots of new skills" ((in 149 reviews)); "great colleagues to work with" ((in 64 reviews)); "Other than that hope you have good coworkers or else it's a nightmare" ((in 55 reviews)); "Training is good and the teacher is more than happy to help you to become a competent ground worker." ((in 42 reviews)); "Good work environment to work in" ((in 26 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 394 reviews)); "The pay is low and the amount of work is excessive" ((in 266 reviews)); "No benefits and we do the hard work" ((in 124 reviews)); "Salary is low for the work 3 am starts not so good" ((in 91 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 85 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

What are the top reviewed Swissport locations?

Chicago , Boston , Miami , New York , Houston , Dulles , Orlando , Las Vegas , Jamaica , San Francisco , Seattle , Atlanta , Los Angeles , Newark , Phoenix , SeaTac , Raleigh , Denver , Jf Kennedy Ap , Dallas , Fort Lauderdale , John F Kennedy Airport , Anchorage , Washington , Humble , Minneapolis , Sterling , South San Francisco , Fort Myers , Saint Paul

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Swissport

Swissport reviews

2.9

44% would recommend to a friend

(3,185 total reviews)

Warwick Brady

48% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Career opportunities

2.7

Culture & values

2.6

Work/Life balance

2.6

Compensation and benefits

2.5

Senior management

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

May 7, 2015

Slaveport and not Swissport!! Sweat Factory(work conditions similar to third world countries)

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Friendly atmosphere not because you work for this company but because you're working at an airport, the ability to trade your shifts, the fast paced environment and nothing more.

Cons

Make sure you have no family, and is ready to commit to a part time job your whole life(full time doesn't exist for agents). No benefits at all even after two years of service. be ready to work irregular hours sometimes more than 8 hours a day without any breaks, wearing a poor uniform which you will receive after a year. If you work for the Air France account get comfortable to be watched like in the Nazi camps and pushing wheelchairs all day!! Stressful work conditions the list goes on.....

1.0

May 4, 2015

Customer service agent

Csa

Recommend

CEO approval

Business Outlook

Pros

None, they have a long probation period, you pay high union dues from the begining but they will not kick in for you until your probation is up

Cons

No benefits, 120 working day probation, minimum wage.

3.0

Apr 30, 2015

Passenger service agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoyed my employment here, was on a good team with good team leaders and team managers

Cons

shame I was not able to be work and be trained on other accounts they managed.

Viewing 3163 - 3165 of 3,185 Reviews

Jobs at Swissport

MCO Passenger Service Supervisor

Cargo Warehouse Agent

SEA Passenger Service Supervisor - Air France

ATL Badging Coordinator