Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Swissport. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swissport?

44% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (475) , Ramp Agent (360) , Customer Service Agent (144) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (69) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (52) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (35) , Duty Manager (27) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"All the fuel mechanics and super are great people!" ((in 155 reviews)); "Great colleagues to work with" ((in 64 reviews)); "Great coworkers that appreciate you" ((in 55 reviews)); "Training is good and the teacher is more than happy to help you to become a competent ground worker." ((in 42 reviews)); "Overall good work environment for employees and progression to work elsewhere in airport possible" ((in 27 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 394 reviews)); "The pay is low and the amount of work is excessive" ((in 258 reviews)); "No benefits and we do the hard work" ((in 124 reviews)); "3. Low salary and space to grow you start with 9$ and you will get 10cent rise every year" ((in 94 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 88 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

What are the top reviewed Swissport locations?

Chicago , Boston , Miami , New York , Houston , Dulles , Orlando , Las Vegas , Jamaica , San Francisco , Seattle , Atlanta , Los Angeles , Newark , Phoenix , SeaTac , Raleigh , Denver , Jf Kennedy Ap , Dallas , Fort Lauderdale , John F Kennedy Airport , Anchorage , Washington , Humble , Minneapolis , Sterling , South San Francisco , Fort Myers , Saint Paul

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Swissport

Swissport reviews

2.9

44% would recommend to a friend

(3,185 total reviews)

Warwick Brady

48% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Career opportunities

2.7

Culture & values

2.6

Work/Life balance

2.6

Compensation and benefits

2.5

Senior management

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jul 15, 2014

one of the best companies to work with !!

Ramp agent

Recommend

CEO approval

Business Outlook

Pros

if you want challanging career and want to learn more then this is the company to work for...I worked for Swissport Ground Handling in canada and my experience is very good...you get full medical benifits good training and other benifits like group contribution and other contributiions which you can enrol with company to maximize your earnings and savings....

Cons

One of things i dint like is Management of company ..I mean management is very poor and they dnt have backup plans...they are always short of manpower even though they are always over staffed with employees.... Too much of politics and racism ..Union sucks there ...If u have problem you go to union for help but they asre not supportive at all ...

5.0

Sep 6, 2013

Great company

Check in agent

Recommend

CEO approval

Business Outlook

Pros

Good hours from the beginning, again depending on the airline you were working for, they assigned me Air France and I was working from 11 am untill max 23:30, small team which is nice, because we get to know each others, my supervisors were very nice and friendly, sometimes a bit stressed but that's normal in this industry

Cons

Very low pay, no flight benefits, they hire constantly because nobody stay, there's a huge turn-around, no opportunities

4.0

Apr 13, 2013

Good Company Culture

Passenger agent

Recommend

CEO approval

Business Outlook

Pros

Friendly management & co-workers Good benefits after 6 month

Cons

minimum salary to start, seniority, not enough shifts per week

Viewing 3172 - 3174 of 3,185 Reviews

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