Synack reviews

4.0

72% would recommend to a friend

(179 total reviews)
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Jay Kaplan

75% approve of CEO

66% positive business outlook

Synack has an employee rating of 4.0 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Synack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

179 reviews
2.0
Apr 30, 2024

Sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, work from home, hard working teammates, knowledgeable teammates

Cons

Company culture is tanking in multiple departments. Extremely political, if you say one thing that could be twisted as critique against the company or product expect it to be brought all the way up the up. Executive Leadership is a joke and enhance their projected revenue numbers to the board. Leadership refuses to hire more people, only will if someone leaves even though so many teams are overworked and constantly asking for more heads. No respect for days off/people having to work on their days off. Multiple years in a row they have said there is no budget for promotions/raises. No 401k match. Middle management is pointless and bring zero value to customers because they have not gotten any proper onboarding or training on anything company specific to understand what the company/product can or cannot do. They are there to appease the executive team not support their individual contributors. Members of the leadership team can be extremely unprofessional on internal calls including: cursing, raising their voice/arguing, disrespecting other team members in public forum, or hanging up when someone disagrees with something.

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Synack Response
2y
Thank you for taking the time to provide feedback. We value receiving feedback and would like to clarify a couple of points made. Regarding investment in team members and compensation, we are currently investing in roles across the company which positions us for continued growth (see our careers page for a list of our current openings). We have an annual merit budget that has been in place, providing merit and promotional opportunities annually for eligible team members. We believe in allowing our employees to take time away from work to recharge. In the US, we have an open PTO plan for eligible employees and encourage employees to take time away from work. Managers do their best to respect these PTO days. Being a lean organization, we acknowledge there could be a situation where a team member may be asked to help on a PTO day however we don’t believe this is a common practice. In terms of leadership, our leadership team includes individuals with many years of cyber and tech experience. As a company we believe in a culture of accessibility, openness and transparency among our teams. We want leaders who are willing to challenge their team members and are able to have honest and candid conversations with each other and their teams. With that said, respect and trust is the foundation of any good company culture and we are disappointed to hear about any cases where any leaders here acted in an unprofessional or disrespectful manner. We believe in continuous improvement and will work with our leaders to be better moving forward. We are always open for feedback and appreciate hearing from our employees and former employees. Feel free to reach out to the Synack People Team if you want to share more direct feedback.
1.0
Jan 29, 2024

Bad company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Old code base so huge scope of improvement

Cons

Bad management. Rude coworkers. Unskilled leadership. Laid of people without severance. People with family who worked here for more than 5 years were laid off without any severance. Bad karma. Inhumane way of treating people. Ungrateful. Hard-work not recognized.

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Synack Response
2y
We appreciate you taking the time to leave a review. At Synack, we encourage feedback and have a desire to continuously improve. This includes encouraging our employees to reach out to the People team if they are seeing behaviors they feel are unacceptable. It is challenging for us to address general claims regarding mismanagement and the behavior of coworkers unless we hear directly from our employees. We believe we have a strong team of employees who treat each other with mutual respect and are willing to help their teammates. We are sorry to hear that you feel that you have had a different experience at Synack. As a company, we push ourselves to do better so we will take your feedback and work to make Synack a better place for its employees. Regarding concerns around the treatment of people who were let go. We have had to make tough decisions based on the needs of our business in the past and we may need to in the future. In making these decisions, we understand that our employees' lives go beyond Synack. We put a lot of effort and consideration in treating departing employees with respect and thought, which often includes offering severance and benefits coverage for the transition we are asking them to make.
5.0
Jan 19, 2024
Recommend
CEO approval
Business Outlook

Pros

As a current employee- I want to share how much I appreciate the current leadership driving a culture of accountability at Synack. Most of these low-rating reviews are from disgruntled employees who were let go for PERFORMANCE. I don't want to work at a company that allows non-performers to continue to leach resources off the company. I want to work for a company like Synack who attract "A" players, and expects "A" performance. Upgrading talent is a GOOD thing! Nothing feels better than being part of team where everyone picks up an oar and rows together.

Cons

Remote work can be isolating for some, more in-person opportunities would help strengthen relationships and foster community.

Viewing 37 - 39 of 179 Reviews

Glassdoor has 201 Synack reviews submitted anonymously by Synack employees. Read employee reviews and ratings on Glassdoor to decide if Synack is right for you.