Synapse Health reviews

3.1

59% would recommend to a friend

(56 total reviews)

52% positive business outlook

Synapse Health has an employee rating of 3.1 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

56 reviews
5.0
May 1, 2026

Empowering environment with fast-paced work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve seen a mix of reviews on here, but my experience has been very different. I’ve really enjoyed the fast-paced environment, the level of autonomy and ownership you’re given, and the trust placed in people to do their jobs without being micromanaged. It genuinely feels like you’re treated like an adult here. The leadership team is inspiring, and there’s a strong sense of purpose behind the work. We’re making a real impact in healthcare and improving patient experiences, which makes the work feel meaningful.

Cons

The pace can be intense at times, and not everything is perfectly defined. You need to be comfortable operating with some ambiguity and figuring things out as you go.

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Synapse Health Response
2mo
Thank you for taking the time to share this feedback. We're glad the autonomy, trust, and sense of purpose behind the work have made for a meaningful experience at Synapse Health. Making a real impact in healthcare is at the heart of everything we do, and we're grateful to have people on the team who feel that too.
1.0
Apr 30, 2026

Toxic management and poor pay with no perks. Dont waste your time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is not one perk to this job

Cons

-The pay is dirt poor and they pick and choose who and what they pay. It was not as advertised - The health benefits package is not beneficial and you pay more each paycheck that the coverage makes sense for -There are no mental Health benefits and if you think you are getting an accommodation, you might as well think again. - Management is very snarky, unprofessional and lack effective communication or empathy. The sit on the company teams and private chat about the agents. They have been caught doing so many times but if you do it.. Expect to be targeted - They love to tell you to ask question and/or speak up. That's a set up. If you dont plan on kissing butt... Leave your opinion to yourself -They activley do all they can to prevent you from moving to other departments outside of intake because how could they work you as a slave in a healthier environment

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Synapse Health Response
1mo
Thank you for taking the time to share your experience. We take the concerns you've raised around compensation, benefits, and workplace culture seriously. At Synapse Health, we are always striving to get 1% better every day, and feedback like this is an important part of that. Please reach out to our People Team directly if you'd like to share more direct feedback.
3.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Reseanable work load, good sallary

Cons

Not professional management and poorly reasoned technical decisions.

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Synapse Health Response
2mo
Thank you for taking the time to share your feedback. We're glad to hear the workload and compensation were positives during your time with us. At Synapse Health, we are always striving to get 1% better every day, and feedback from former team members plays an important role in that journey. We wish you all the best in your next chapter!
Viewing 7 - 9 of 56 Reviews

Glassdoor has 57 Synapse Health reviews submitted anonymously by Synapse Health employees. Read employee reviews and ratings on Glassdoor to decide if Synapse Health is right for you.