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      Synchrony

      Engaged Employer

      Synchrony reviews

      4.1

      79% would recommend to a friend

      (2,547 total reviews)
      avatar

      Brian Doubles

      91% approve of CEO

      76% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      4.0

      Compensation and benefits

      3.8

      Senior management

      3.7

      Career opportunities

      Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,547 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Feb 10, 2015

      Awesome Place to Work Overall

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      - work alongside some of the smartest people I've ever known - relaxed dress code, and flexible work environment - company invests a lot of money in training - great senior leadership

      Cons

      - a few top-level execs need to get with the times on allowing people to work from home (don't have to clock in and clock out of a cube to prove productivity) - cubes... managers of people really need an office with a door

      3.0
      Nov 18, 2014

      Decent job

      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The co-workers and supervisors were amazing and easy to get along with, good job to gain experience and as long as you show up for work and try to do your job to the best of your ability, you'll be fine. Benefits are a nice bonus.

      Cons

      Low pay for the job, hard to get the bonus each month. If you're not a "favorite" your job is not secure and no one will help you. HR is very unprofessional and uncaring. Management states they have an open-door policy, but general if you have an issue with something or someone, you're on your own. They do not communicate well when it comes to new policies.

      1.0
      Apr 26, 2025

      Disorganized and lazy leadership!!!!

      Sr. fraud specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home and some benefits

      Cons

      Work every weekend and holidays. Barely any pto compared to working every weekend and holiday. All leadership is always on pto, never have any knowledge to help, take any excuse to take a rep to HR. Customer service and collections constantly are deceiving reps for the reason they are transferring just so they won’t deal with a hard cardholder and when you report it to leadership nothing is ever done. Quality does whatever they want and AGAIN leadership just eats it fly. Numbers are inconsistent. They illegally are having reps take certain type of calls and aren’t counting it in their numbers and then put them on formals. To say the least it’s a crap show and I wouldn’t recommend this job to my worse enemy.

      Viewing 55 - 57 of 2,547 Reviews
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      ReviewsSynchrony reviews

      Glassdoor has 2,846 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.