Synchrony reviews

4.1

79% would recommend to a friend

(2,547 total reviews)
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Brian Doubles

91% approve of CEO

76% positive business outlook

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,547 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 25, 2024
Recommend
CEO approval
Business Outlook

Pros

WFH probably is the only pro

Cons

There’s so many, you would be blinded. Where do I start…Well first, you will get introduced to the company and they will brag about their rewards. Biggest one being the #5 GPTW but don't let that fool you. They expect you to work on weekends and if there is no time off available, you have to work or else quit. They promote Work-Life Balance but there is absolutely none. You receive no down time off the phone’s so be prepared to talk all day your entire shift. DO NOT TALK TO MANAGEMENT ABOUT YOUR LONG TERM CAREER GOALS!!!! Especially if you are a person that is driven. They will make sure they keep you far away from getting to that goal and write you up so that you are technically a “vegetable” for 12 months in order for you to move to where you want to go. Lastly, keep in mind that they will not cover you for bereavement time if you lost an immediate Aunt/Uncle and if there isn’t any time off available (there is never any), you’d have to quit to attend an important going home ceremony. The stupidest thing I have ever heard. All this to say, be careful before you sign an offer letter and know what you’re signing up for before you start. They will mask to be the greatest company ever but if you sit back and watch, they can care less about you as an employee and that’s why their turnover rate is stupid high!

1.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Okay employee support programs available.

Cons

The business model is to target people who cannot afford or understand how credit actually works. Their promotional offers do not provide a benefit to most users.

1.0
Dec 8, 2023

💯 Micromanagement

Recommend
CEO approval
Business Outlook

Pros

If you like being micromanaged by people who have never done your job, this is for you!

Cons

You have to go through the most grueling interview process to then find out how terrible it is.

Viewing 58 - 60 of 2,547 Reviews

Glassdoor has 2,846 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.