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      Synchrony

      Engaged Employer

      Synchrony reviews

      4.1

      79% would recommend to a friend

      (2,547 total reviews)
      avatar

      Brian Doubles

      90% approve of CEO

      75% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.0

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,547 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Aug 24, 2016

      Good management communication.

      Collections representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady, dependable income. Monthly qualifying bonuses. Good insurance/benefits. 401k & company match with weekly payments/deposits. Company match available for withdraw after 5yrs. Selectable contest prizes and company pays tax on prizes.

      Cons

      Calling people who are argumentative, embarrassed and broke can get tedious. Having the same conversation over and over can be disheartening and/or aggravating. Room for advancement to management is slim. 85-90% of the management team has been there 10+yrs.

      4.0
      Jul 2, 2016

      Call center

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training program. 6 week training includes time on phones while still in training. Different shifts are available. Good benefits, vacation, sick time and personal business time available

      Cons

      Lots of different systems to learn can be intimidating. Split days off so Sunday and another day but must work Monday and Saturdays. Helps to be computer savvy.

      Viewing 109 - 111 of 2,547 Reviews
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      ReviewsSynchrony reviews

      Glassdoor has 2,846 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.