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      Synchrony

      Engaged Employer

      Synchrony reviews

      4.1

      79% would recommend to a friend

      (2,547 total reviews)
      avatar

      Brian Doubles

      90% approve of CEO

      75% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.0

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,547 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Apr 3, 2024

      Micromanaging and over-directing company

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Completely remote position and some benefits of paid time off

      Cons

      Micromanaging company; managers expect you to stay on the phone for consistent call volumes while writing specific notes and documenting them before the client releases the call. For all of these requirements, I fail to see a pay increase. There are no shift leads to assist employees and managers barely reach out unless they see you not taking phone calls. They don't care about your personal issues. The initial Human Resources representative lied to me and misinformed me about the shift differential pay. He was the only reason I chose to work such a terrible schedule.

      5.0
      Feb 13, 2024

      Incredible Place to Work

      Avp-marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible culture with company showing tons of respect and appreciation for employees. Diverse employee base and company shows respect to ALL people.

      Cons

      Lots of politics but where are there no politics! That is honestly the only con for me.

      1.0
      Oct 5, 2023

      Recruiting Hell

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There aren't any apart from wages being offered.

      Cons

      You know a company is terrible when they use essentially horoscopes to select candidates, If applying be prepared to go through the Pymetrics hoops and do silly games that take-up candidates time (25+ minutes) and there is no scientific evidence to prove they even work; Furthermore the company immediately makes a decision based on the results of the games and in my case an immediate rejection and they disallow you from reapplying again until 1-year. What gets me is that if you're going to rely on Pymetrics to determine the hireability of a candidate, Then why waste our time having us submit resumes and fill-out applications? The company is an entire waste of time

      Viewing 124 - 126 of 2,547 Reviews
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      ReviewsSynchrony reviews

      Glassdoor has 2,846 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.