Question 1

Is T-Mobile a good company to work for as a Retail Support Associate?

Accepted Answer

Retail Support Associate professionals working at T-Mobile have rated their employer with 3.5 out of 5 stars in 1,868 Glassdoor reviews. This is a lower than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Retail Support Associate Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Retail Support Associate interview questions at T-Mobile.

Question 2

Does T-Mobile pay Retail Support Associate employees well?

Accepted Answer

Retail Support Associate professionals rate their compensation and benefits at T-Mobile with 4.1 out of 5 stars based on 1,868 anonymously submitted employee reviews. This is 5% better than the company average rating for salary and benefits. Find out more about Retail Support Associate salaries at T-Mobile.

Question 3

How happy are Retail Support Associate professionals working at T-Mobile?

Accepted Answer

68% of Retail Support Associate employees at T-Mobile would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Retail Support Associate professionals have also rated T-Mobile with a 3.0 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.3 rating for culture and values and 3.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at T-Mobile?

Accepted Answer

Mobile Expert (3054), Sales Associate (1267), Retail Sales Associate (1130), Sales Representative (755), Customer Service Representative (700), Retail Store Manager (672), Retail Associate Manager (547), Account Executive (378), Manager (315), Store Manager (298), Retail Sales Representative (270), Sales (207), Software Engineer (196), Assistant Manager (165), Account Expert (157)

Question 5

What are the pros of working at T-Mobile according to real employee reviews?

Accepted Answer

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3485 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2141 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 948 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 795 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 685 reviews))

Question 6

What are the cons of working at T-Mobile according to real employee reviews?

Accepted Answer

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 936 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 527 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 390 reviews)); "They expected workers to work long hours and meet quotas while receiving no help from management." ((in 347 reviews)); "Bad upper management not considerate" ((in 297 reviews))

T-Mobile

T-Mobile Retail Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Loved T-Mobile

Toxic environment overshadowed by lack of autonomy

Good pay and benefits, but alignment issues persist

Jobs at T-Mobile

T-Mobile reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

T-Mobile reviews FAQs

Jobs at T-Mobile