T-Mobile reviews

3.6

62% would recommend to a friend

(23,192 total reviews)
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Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Jun 8, 2024
Recommend
CEO approval
Business Outlook

Pros

-Company provides good benefits to all employees

Cons

-Virtual Retail management is a nightmare -all changes are meant to benefit the companies bottomline no matter how it affects the employees -management refuses to advocate for employees concerns -major pay cut in commission as job responsibilities doubled -management will place all blame on employees for uncontrollables that they refuse to fix -only opportunities to grow inside department is only sales, no other avenues -management makes it difficult to seek opportunities outside department by limiting employees seeking to participate in job fairs at company - management consistently cancels site meetings intended for feedback everytime a new change takes effect that ends up being a horrible decision

3.0
May 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Company culture and overall feel have dropped through the floor post-covid. But its still ok if you're young and don't want or need any kind of social life or to ever start a family.

Cons

Retail is now a naked funnel to fleece customers and their money to the executive team. You're just meat in the grinder, The whole un-carrier schitck was just a lawyer of grease to get the Sprint acquistion approved. And God save you if you ever work for a Third Party Retailer (TPR).

1.0
May 14, 2024

Favoritism & passive aggression

Recommend
CEO approval
Business Outlook

Pros

Commission Great coworkers Good pay

Cons

Management doesn't help with moving up They pick people who are under qualified to move up just because they kissing managements behind and telling them gossip Constant gossip within management Toxic environment It's either you're all in or you're out. You can't have a life outside of tmobile You can't use all your pto even if you put it months prior. You have a mixed schedule ALL THE TIME.

Viewing 391 - 393 of 23,192 Reviews

Glassdoor has 24,574 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.