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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,199 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      23K reviews
      1.0
      Jun 13, 2023

      Not worth the stress for selling phones

      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have the ability to make more than your hourly because of commission.

      Cons

      Systems goes out a lot, and ranks are not measured properly and its hard to submit corrections and and not get paid for what you sold until a few months after. For example say you sold 50 boxes but the system says you only sold 40 boxes, you would have to submit for the 10 that's not being calculated and wait to for it to be approved to get that money.

      1.0
      Jun 8, 2023

      Within 6 weeks, the entire job was completely different

      Smb sdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      The chairs in your cubicle recline back pretty far If you don’t mind skull-numbing monotony and zero oversight except for when you’re suddenly chastised for not completing a task you had no idea needed to be done until the moment your “coach” complains about it

      Cons

      Sudden and wholly tectonic shifts in company policy that can change at the drop of an email The payment system is vague and arbitrarily dependent upon a litany of factors completely outside of even the most rudimentary parameters of professionalism Dehumanizing work environment thinly veiled with juvenile “spirit week!” events Absolutely zero managerial oversight or accountability I would say you’re literally a glorified telemarketer, but that would be an insult to telemarketers AI will replace this job in 2 years tops

      1.0
      Jun 6, 2023

      Not like it used too

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have a job, that the only pro it comes to my head right now.

      Cons

      Managers are usually bad, they don’t respect you Don’t give you the schedule promised The reps are getting paid less every year.

      Viewing 460 - 462 of 23,199 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,582 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.