T-Mobile reviews

3.6

62% would recommend to a friend

(23,211 total reviews)
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Srini Gopalan

48% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Feb 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Very nice people for the most part. Benefits are awesome and the outside sales role hours are very flexible as long as you work hard and deliver. You need to have the positive attitude and willingness to succeed in order to make lots of money. You have an amazing earning potential in this role.

Cons

If your motivation is money alone than there are almost no cons for you. If you like being thanked and recognized by the management you need to look somewhere else. Managers want you to work hard and deliver but when it comes to company's gatherings and outings, they will go without you and have fun. The process of sale can be frustrating and complicated with lots of moving parts, weekly new promotions and credit checks for the customers. Credit check department is outsourced and there is often a language barrier.

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T-Mobile Response
9y
We greatly appreciate your honest feedback—we think the @work team will find this insight valuable and we will definitely be sharing it with their leadership team. We want to make sure our team members are set up for success as they are the key to being a best place to work. Being in a remote location should not limit your ability to be recognized and celebrated. Teams across the business are working to better recognize their team members and their efforts through platforms such as the Appreciation Zone—if you have any additional suggestions please feel free to DM us on Facebook or Twitter @tmobilecareers as we’d love to hear them! --Your T-Mobile Careers Team
3.0
Jan 20, 2017

survey

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

culture, flexibility, diversity, growth, variety

Cons

bureaucracy, processes, tools, control, lack of opportunity

4.0
Jan 16, 2017

Great company, a lot of politics to get promoted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, 401k, medical, dental, vision, stock purchase program, phone plan discount.

Cons

Can be difficult to move up if you're not favored by higher leadership. Was promoted from Associate to Manager, but had to earn District Manager's favor

Viewing 643 - 645 of 23,211 Reviews

Glassdoor has 24,595 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.