T-Mobile reviews

Working at TMOBILE and the little entitled children literally stole every ounce of joy from my life, to the point that earlier this year I had to step away from the business to get a break. This company and it's employees drove me to attempt self harm, had to seek professional help. After 3 months on FMLA/ short termed disability, when I returned to work, they had concocted a false allegation that resulted in termination. There was no autonomy in being able to create and manage my team, being micromanaged at every corner. This place is probably great for the current generation, not for the experienced. Pay is ok

- Bad pay - Very limited breaks - Micro-managing - Treated poorly by management - Penalized for things out of your control (customers calling back within 24-48 hours after interaction, customers not paying their bill while on the call with you, etc) - Conflicting information and disinformation given to reps to give to customers - Volatile customers - Management times you by the second coming back from lunch breaks and 15 minute breaks and will scold you and give you formal warnings after coming back from an unpaid break one minute late but expect you to stay late after a shift ends if a call goes over.