T-Mobile reviews

3.6

62% would recommend to a friend

(23,170 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Apr 22, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits are awsome! The team I work with is great.

Cons

The management is not held accountable and is not family oriented. Managment does not care about the reps families, only their own. They will not work when needed, they expect us to come in on our time off and work or to stay past our scheduled time.

3.0
Apr 21, 2010
Recommend
CEO approval
Business Outlook

Pros

the health benefits are good: health, dental, vision. tuition reembursement. employee phone rate plan is awesome.

Cons

there is a total lack of communication between departments. the corporate ladder is more of a stepping stool. if you want a career in retail sales this a great place, but if you want to move up from there beware. you will be a constant target for angry customers which is a given with working with the public. managers in retail locations are do as i say not as i do, they are hardly ever at work.

2.0
Apr 21, 2010
Recommend
CEO approval
Business Outlook

Pros

- Good benefits - interesting technology - lots of travel (if you like that) - Two new phones every year - People (non-management) are amazing to work with here

Cons

- Extremely long hours - Lack of direction and support from upper management - Operationally, cannot stick to goals causing wasted work and money

Viewing 22894 - 22896 of 23,170 Reviews

Glassdoor has 24,549 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.