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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,170 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      23K reviews
      3.0
      Apr 20, 2010

      Know what your intentions are with this company and stick to your exit strategy

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      good commission good benefits, from day 1 allows you the ability to stay current with latest technology

      Cons

      difficult to get promoted, management awards those that have the longest tenure vs. the best, limited management positions available commission plus hourly, environment can be cut-throat when it is slow watch out for micro-managers (i guess this depends on who your manager is)

      3.0
      Apr 18, 2010

      don't think you have what it takes to get promoted

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits are awesome!! store managers are generally great.

      Cons

      Upper management has no concern for you or your mental health; I've had many experiences hearing empty promises, horrible feedback, double standards, ignoring the issue/reasoning, and managers making stories up about unrelated personal things. Unfortunately, it's all about who you know, and not what you know, your education level, seniority, or experience. People are put in situations with more responsibilities and less pay. Also, hiring management from OUTSIDE the company..and having seasoned reps train them...or have a rep fill in when interviewing for a position they've applied for...wrong.

      5.0
      Apr 14, 2010

      Great place, super-friendly, truly focused on supporting the front-line sales teams.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's a reason T-Mobile wins so many customer service awards. Everyone in corporate really believes in supporting the front line sales teams and stores, in order to make sure every customer is a happy one.

      Cons

      Not a lot to do out there in factoria -- limited spots for lunch. Some groups have a LOT of meetings with a LOT of people, which leads to a consensus-driven culture at times.

      Viewing 22897 - 22899 of 23,170 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,549 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.