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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,143 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      3.0
      Mar 22, 2010

      Not such a best place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people to work with. Good product that is being developed Casual work environment.

      Cons

      Compensation is barely adaquate. Raises have been non-existent, bonuses are no longer possible due to ridiculous goals and advancement is hard to come by.

      5.0
      Mar 8, 2010

      T-Mobile is one of the best call centers to work in!

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits - I paid little for my benefits, and I was able to add my live in boyfriend to my employee phone account and insurance. Great pay - I've been paid less to do more in other call centers. Leadership - General manager of call center made it a point to learn all new hires' names. You could speak to him, or any member of leadership, if you needed help with anything. Advancement - My supervisor and I created a plan of action for my advancement within the company. My supervisor also gave me excellent feedback regarding my job performance. Work environment - Lots of light and windows. Attire - Casual, which I thought was fantastic considering I've worked at call centers where business casual or professional was required. Considering that my previous employers paid less than what T-Mobile does, I found that the money I saved on attire alone was substantial.

      Cons

      Attire - Unfortunately some people think that dressing casually means having poor taste in clothes. Training - Can be stressful, depending on the trainer. Hours - If you go apply, be prepared to work the hours they want you to. They do have shift bids, but new hires generally have to wait 6+ months before a shift bid is available.

      3.0
      Mar 3, 2010

      One person ruined my life

      Tier iii technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent recognition and team camaraderie

      Cons

      Constant schedule/leadership changes, too much micro-managing, supervisors seemingly don't have to live up to the same standards as hourly employees

      Viewing 23095 - 23097 of 23,143 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
      ReviewsT-Mobile reviews

      Glassdoor has 24,519 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.