Is TD a good company to work for as a Customer Service Manager?

Customer Service Manager professionals working at TD have rated their employer with 4.2 out of 5 stars in 59 Glassdoor reviews. This is a higher than average score with the overall rating of TD employees being 3.8 out of 5 stars. Search open Customer Service Manager Jobs at TD now and start preparing for your job interview by browsing frequently asked Customer Service Manager interview questions at TD .

Does TD pay Customer Service Manager employees well?

Customer Service Manager professionals rate their compensation and benefits at TD with 4.0 out of 5 stars based on 59 anonymously submitted employee reviews. This is 10.5% better than the company average rating for salary and benefits. Find out more about Customer Service Manager salaries at TD.

What are the top reviewed jobs at TD?

Customer Service Representative (1459) , Customer Experience Associate (744) , Financial Advisor (706) , Bank Teller (627) , Teller (388) , Personal Banker (370) , Personal Banking Associate (PBA) (360) , Personal Banking Associate (351) , Analyst (348) , Financial Services Representative (305) , CEA/Customer Service Representative (303) , Business Analyst (278) , Manager (265) , Customer Service Representative (CSR) (256) , Investment Representative (168)

What are the pros of working at TD according to real employee reviews?

"I can really say only the benefits were good and there is a gym of no cost." ((in 2077 reviews)); "A great culture and if you do a great job you have room for career growth" ((in 1338 reviews)); "Great for people who want a "small company feel" with the structure and HR/development resources of a large company" ((in 1087 reviews)); "Work life balance is good if you are not very ambitious and just want a low" ((in 940 reviews)); "Good work environment and professional" ((in 460 reviews))

What are the cons of working at TD according to real employee reviews?

"the pay is low and could be better as for the amount of work you do as a teller" ((in 1044 reviews)); "Poor management The management admitted that there is a certain discrepancy between what you learnt in the 10 week training and on board." ((in 931 reviews)); "Low salary but your foot in the door will give you access to many opportunities." ((in 561 reviews)); "I know several people who were railroaded by bad managers and had to leave the company" ((in 496 reviews)); "long hours and rarely close in bad weather also need to work 7 days a week." ((in 478 reviews))

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TD Customer Service Manager reviews

4.2

97% would recommend to a friend

(59 total reviews)

Raymond Chun

100% approve of CEO

97% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.8

Career opportunities

4.6

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Senior management

Manager, Customer Service employees have rated TD with 4.2 out of 5 stars, based on 59 company reviews on Glassdoor. This indicates that most Manager, Customer Service professionals have an excellent working experience there. TD is rated in line with the average (within 1 standard deviation) by Manager, Customer Service professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

59 reviews

4.0

Jun 1, 2026

Great team but management issues persist

Manager customer service

Recommend

CEO approval

Business Outlook

Pros

Great work brand and team

Cons

Horrible management and nothing changes when you report

5.0

Jun 17, 2025

Great

Manager customer service

Recommend

CEO approval

Business Outlook

Pros

Coaching front line tellers, potential to go to ABM BM

Cons

Lots of work to do

4.0

Mar 19, 2024

Good place for career

Manager customer service

Recommend

CEO approval

Business Outlook

Pros

-Continuous growth. Always an opportunity to move up

Cons

-Always pushing sales in a forced way

Viewing 1 - 3 of 59 Reviews

Jobs at TD

North American Assessment & Selection Lead

Assistant Store Manager (40) Augusta Road

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Assistant Store Manager - Collegeville PA (Full Time)

Store Manager II - Boca Raton Clint Moore

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TD Customer Service Manager reviews

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Great team but management issues persist

Great

Good place for career

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