Is TD a good company to work for as a Customer Service Manager?

Customer Service Manager professionals working at TD have rated their employer with 4.2 out of 5 stars in 59 Glassdoor reviews. This is a higher than average score with the overall rating of TD employees being 3.8 out of 5 stars. Search open Customer Service Manager Jobs at TD now and start preparing for your job interview by browsing frequently asked Customer Service Manager interview questions at TD .

Does TD pay Customer Service Manager employees well?

Customer Service Manager professionals rate their compensation and benefits at TD with 4.0 out of 5 stars based on 59 anonymously submitted employee reviews. This is 10.5% better than the company average rating for salary and benefits. Find out more about Customer Service Manager salaries at TD.

What are the top reviewed jobs at TD?

Customer Service Representative (1459) , Customer Experience Associate (745) , Financial Advisor (706) , Bank Teller (627) , Teller (388) , Personal Banker (370) , Personal Banking Associate (PBA) (360) , Personal Banking Associate (351) , Analyst (348) , Financial Services Representative (305) , CEA/Customer Service Representative (303) , Business Analyst (278) , Manager (265) , Customer Service Representative (CSR) (256) , Investment Representative (168)

What are the pros of working at TD according to real employee reviews?

"I can really say only the benefits were good and there is a gym of no cost." ((in 2077 reviews)); "A great culture and if you do a great job you have room for career growth" ((in 1338 reviews)); "Great for people who want a "small company feel" with the structure and HR/development resources of a large company" ((in 1087 reviews)); "Work life balance is good if you are not very ambitious and just want a low" ((in 940 reviews)); "Good work environment and professional" ((in 460 reviews))

What are the cons of working at TD according to real employee reviews?

"the pay is low and could be better as for the amount of work you do as a teller" ((in 1044 reviews)); "Poor management The management admitted that there is a certain discrepancy between what you learnt in the 10 week training and on board." ((in 931 reviews)); "Low salary but your foot in the door will give you access to many opportunities." ((in 561 reviews)); "I know several people who were railroaded by bad managers and had to leave the company" ((in 496 reviews)); "long hours and rarely close in bad weather also need to work 7 days a week." ((in 478 reviews))

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TD Customer Service Manager reviews

4.2

97% would recommend to a friend

(59 total reviews)

Raymond Chun

100% approve of CEO

97% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.8

Career opportunities

4.6

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Senior management

Manager, Customer Service employees have rated TD with 4.2 out of 5 stars, based on 59 company reviews on Glassdoor. This indicates that most Manager, Customer Service professionals have an excellent working experience there. TD is rated in line with the average (within 1 standard deviation) by Manager, Customer Service professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

59 reviews

4.0

Jul 26, 2023

Job description

Manager customer service

Recommend

CEO approval

Business Outlook

Pros

Shared employee plans Opportunity to grow

Cons

No inflation adjustment to the pay Keep adding tasks for the same pay

1.0

Jun 10, 2023

Experience was pretty meh

Manager customer service

Recommend

CEO approval

Business Outlook

Pros

Young workforce. Dynamic work atmosphere

Cons

Micromanaging branch manager People quitting left and right

4.0

May 30, 2023

Great place to work!

Manager customer service

Recommend

CEO approval

Business Outlook

Pros

Supportive work culture and great team spirit. You get to network with many people. good bonuses and fair salary.

Cons

Do not like how employees have to work on Sunday’s.

Viewing 7 - 9 of 59 Reviews

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TD Customer Service Manager reviews

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Experience was pretty meh

Great place to work!

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