Is TD a good company to work for as a Customer Service Manager?

Customer Service Manager professionals working at TD have rated their employer with 4.2 out of 5 stars in 59 Glassdoor reviews. This is a higher than average score with the overall rating of TD employees being 3.8 out of 5 stars. Search open Customer Service Manager Jobs at TD now and start preparing for your job interview by browsing frequently asked Customer Service Manager interview questions at TD .

Does TD pay Customer Service Manager employees well?

Customer Service Manager professionals rate their compensation and benefits at TD with 4.0 out of 5 stars based on 59 anonymously submitted employee reviews. This is 10.5% better than the company average rating for salary and benefits. Find out more about Customer Service Manager salaries at TD.

What are the top reviewed jobs at TD?

Customer Service Representative (1459) , Customer Experience Associate (745) , Financial Advisor (706) , Bank Teller (627) , Teller (388) , Personal Banker (370) , Personal Banking Associate (PBA) (360) , Personal Banking Associate (351) , Analyst (348) , Financial Services Representative (305) , CEA/Customer Service Representative (303) , Business Analyst (278) , Manager (265) , Customer Service Representative (CSR) (256) , Investment Representative (168)

What are the pros of working at TD according to real employee reviews?

"I can really say only the benefits were good and there is a gym of no cost." ((in 2031 reviews)); "A great culture and if you do a great job you have room for career growth" ((in 1342 reviews)); "Great for people who want a "small company feel" with the structure and HR/development resources of a large company" ((in 1080 reviews)); "The pay is good but you will definitely do work that 3 or 4 people should've been doing." ((in 1041 reviews)); "Work life balance is good if you are not very ambitious and just want a low" ((in 946 reviews))

What are the cons of working at TD according to real employee reviews?

"Poor management The management admitted that there is a certain discrepancy between what you learnt in the 10 week training and on board." ((in 929 reviews)); "The only thing that I am not satisfied with is that the salary is low." ((in 558 reviews)); "I know several people who were railroaded by bad managers and had to leave the company" ((in 488 reviews)); "long hours and rarely close in bad weather also need to work 7 days a week." ((in 468 reviews)); "Upper management expects too much." ((in 118 reviews))

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TD Customer Service Manager reviews

4.2

97% would recommend to a friend

(59 total reviews)

Raymond Chun

100% approve of CEO

97% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.8

Career opportunities

4.6

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Senior management

Manager, Customer Service employees have rated TD with 4.2 out of 5 stars, based on 59 company reviews on Glassdoor. This indicates that most Manager, Customer Service professionals have an excellent working experience there. TD is rated in line with the average (within 1 standard deviation) by Manager, Customer Service professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

59 reviews

3.0

May 16, 2023

MCE

Manager customer service

Recommend

CEO approval

Business Outlook

Pros

Job Security and the benefits

Cons

Pay scale Branch hours vary based by branch.

4.0

May 16, 2023

Lots of lateral promotions

Manager of customer service

Recommend

CEO approval

Business Outlook

Pros

Decent large company with people who genuinely care about your growth and progression.

Cons

There are only so many positions, so they keep making you do lateral "promotions" so that you don't quit the company.

4.0

Apr 24, 2023

company review

Manager customer service

Recommend

CEO approval

Business Outlook

Pros

good salaries healthy working environment

Cons

inconsistency in communication from upper level

Viewing 10 - 12 of 59 Reviews

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TD Customer Service Manager reviews

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MCE

Lots of lateral promotions

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