TD reviews

I started working for TD bank when they were known as Commerce Bank. Commerce bank had it's problems but things quickly went downhill after the merger. The information that needs to get to managers simply isn't given. Managers can't complete their jobs effectively and it only gets worse in lower-level positions. Employee morale is non-existant and no efforts have been made to recover. Managers are misleading when it comes to pay and promotions. Employees are told that their department transfers/promotions are a 'lateral move' and do not come with a pay increase. Coincidently other employees experience a hefty pay increase. Pay rates are also miniscule compared to similar occupations in competing organizations. It took me two years of exceptional performance to earn what my new company gave me upon hire. Team leads and Supervisors also make little pay and have little incentive to lead effectively. Bonuses have been essentially wiped out, further reducing employee incentive. There is no option to gain wage increases based on ability. Wage increases only come with department promotion/transfers, and they are small or non-existant in some cases. Yearly wage-increases also went down from a possible 5% based on performance to a max of 2% with exceptional performance. Apparently no amount of performance meets the 'exceptional' standard, so increases are now 1% a crossed the board, or none at all.

The management. 1. The management was utterly incompetant at the subject material. They thrived on negativity and failed to act like leaders. 2. Courtesy of the "boys' club" mentality, out of 20 managers there was only one female manager. She scored a 98% on her Series 7. The better talent may have had leadership or mentor roles, but the decisions were made by people less competant. Other male managers barely knew what the trading floor was. 3. Management failed to understand the nature of the business and we were just judged on numbers of calls taken. This will explain the poor customer service. 4. Since it was just a discount brokerage, you're opportunities for growth was limited to management. And that was questionable. 5. Goals and expectations were not made clear to us for performance evaluations. Former co-workers (good workers otherwise) were dismissed for taking time off for having family emergencies. Standards of performance were very subjective.