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TDS Telecommunications

Part of TDS

Engaged Employer

TDS Telecommunications reviews

3.4

56% would recommend to a friend

(479 total reviews)

Ken Dixon

56% approve of CEO

42% positive business outlook

TDS Telecommunications has an employee rating of 3.4 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TDS Telecommunications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

479 reviews
3.0
Jun 8, 2017

Great at first...

Recommend
CEO approval
Business Outlook

Pros

Wonderful job when this company had two separate departments which was sales and retention. Now that everything is merged advisors that were great at retaining customers are now forced to sell and vice versa. This company has some amazing incentives You can potentially make a lot of money in commission

Cons

Moral is very low Commissions were just lowered Metrics and target goals have been changed constantly since the merge Quality/Amount of sales calls is terrible

avatar
TDS Telecommunications Response
9y
Our team has gone through some exciting changes over the last 6 months. We have merged our sales and retention teams so that we can provide exceptional customer service to our customers. We want to provide First Call Resolution to increase satisfaction with our customer base. Through this change, we have made adjustments along the way to continue to provide the right rewards and incentives for our Advisors. Most changes have been to the benefit of the Advisor to ensure we have our goals and metrics in alignment with our company goals. As with any change, we continue to fine tune to ensure we are taking care of our employees, our customers and exceeding our company expectations.
5.0
May 3, 2017

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collaboration. Work Life Balance, competitive pay

Cons

Nothing that any other Fortune 500 company doesn't have.

Viewing 352 - 354 of 479 Reviews

Glassdoor has 553 TDS Telecommunications reviews submitted anonymously by TDS Telecommunications employees. Read employee reviews and ratings on Glassdoor to decide if TDS Telecommunications is right for you.