TDS Telecommunications reviews

Let old systems, procedures, equipment rot for a couple decades. Nothing is even remotely efficient or practical for those who do other things but sit in meetings all day. Instead of growing slowly, scaling up in a careful pace, along with training people up on how to work with these newly implemented architectures and guidelines, we're thrown to the wolves and expected to figure everything out, while reckless expansion and buy-outs take priority. Now they fire people because they gotta get bigger faster, and any of the existing markets get treated terribly, or are abandoned entirely. It seems all exciting for these "new markets" but it is all a mess and you'll see that this was all rushed and for a quick buck.

The bosses micromanage everything & QA is very involved. They aren’t about solving customer solutions as much as they are metrics. Your calls are only supposed to last less a few minutes and it counts against you if it takes longer. Customers treat you like trash because the service is always out and TDS doesn’t offer much resolution. Staffing and schedule was also crazy. NO work life balance and was impossible to use your sick days with a points system.