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      TDS Telecommunications

      Part of TDS

      Engaged Employer

      TDS Telecommunications reviews

      3.4

      56% would recommend to a friend

      (479 total reviews)

      Ken Dixon

      56% approve of CEO

      42% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      TDS Telecommunications has an employee rating of 3.4 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TDS Telecommunications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      479 reviews
      1.0
      Mar 25, 2022

      GOOD for yes men/women/non-binary/other BAD for anyone with actual skills

      Telecommunications field service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      -None that I can think of -Hired me even being a convicted felon

      Cons

      -Racism -Cronyism -Nepotism -Untrained Yes-men go far -Mid-management heavy -Lack of support for local techs -Terrible dispatch system -Under the table deals between department heads and contractors -Tit for tat is the norm -Untrained/Mistake-prone personnel are protected by management that hired them for their yes-man mentality. -Laziness and that's not my job description attitudes are rampant. -Time theft -Material Waste

      2.0
      Oct 27, 2021

      Their competitive advantage went out with the founder.

      Residential sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ted Carlson established a successful company that maintained a strong competitive advantage as both an employer and a service provider. They were able to attract top talent and maintained steady/stable growth while leading the industry in customer satisfaction.

      Cons

      As soon as Ted Carlson passed away, the current leadership team that replaced him began to cut out everything that made the company successful. Employees lost vacation rollover, endured pay-cuts and were constantly short-staffed. Attrition rose to unsustainable levels, and the unqualified nepotism hires infesting our middle management responded by taking on cut-rate subcontractors wherever possible. Customers experienced unreliable technicians, exceedingly poor customer service, lengthy hold times for all issues and dramatically increased fees (late fees went from $1 to $10 in less than a year). During the pandemic the company sealed its fate by outsourcing 100% of all customer facing operations to $3/hr help from Jamaica and eliminating hundreds of American jobs across all divisions of TDS.

      1.0
      Apr 30, 2019

      Save yourself the headache

      Support tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice Co-workers who want to work but find toxic place

      Cons

      Everything. They will overwork you till death, no appreciation, no room for growth. Outdated system, no appreciation for customers which leads to constant upset customers. Pay is terrible, management has no interest in improving or promoting staff. The are always hiring since no one wants to stay.

      Viewing 25 - 27 of 479 Reviews
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      ReviewsTDS Telecommunications reviews

      Glassdoor has 553 TDS Telecommunications reviews submitted anonymously by TDS Telecommunications employees. Read employee reviews and ratings on Glassdoor to decide if TDS Telecommunications is right for you.