Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TELUS?

57% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (206) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (112) , Product Manager (94) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 941 reviews)); "Great culture and very remote friendly!" ((in 571 reviews)); "Good work life balance and security of a large corporation" ((in 552 reviews)); "Telus has some great people that work hard and are very professional." ((in 486 reviews)); "Was great and good pay" ((in 459 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 387 reviews)); "Queueing and low salary." ((in 361 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 173 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 98 reviews)); "Upper management does not care about those on the frontline at all." ((in 78 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Las Vegas , Austin , New York , Atlanta , Raleigh , Boston , Chicago , Charlotte , Sacramento , Saint Louis , Washington , Dallas , Canton , North Charleston , Idaho Falls , Folsom , North Las Vegas , Reno , Vancouver , Philadelphia , Charleston , East Las Vegas , Anniston , Birmingham , Spanish Fork , Salt Lake City , Sandy , Waynesboro , Norfolk , Herndon

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TELUS

TELUS reviews

3.5

57% would recommend to a friend

(8,643 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,643 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Oct 22, 2025

Great place to work

Manager

Recommend

CEO approval

Business Outlook

Pros

Great people Good pay and benefits

Cons

Internal communication can be poor Lots of re-orgs (but that's just corporate life right now)

3.0

Oct 21, 2025

Epic Games support agent

Epic games support agent

Recommend

CEO approval

Business Outlook

Pros

Very good team environment and the job itself was pretty simple for the pay that was offered.

Cons

Quit due to expectancy of work done increased while the pay stayed the same, as well as the ratings were terribly designed. When the backlog of incoming requests was filled (some event was happening) players would spam with bad reviews when agents didn't deserve them.

4.0

Oct 21, 2025

Good place to work

Content moderator

Recommend

CEO approval

Business Outlook

Pros

Friendly, chilled environment, work wasn't difficult

Cons

little room to move up

Viewing 382 - 384 of 8,643 Reviews

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Jobs at TELUS

Client Service Manager

Quality Assurance & Production Support Lead

Deployment Specialist - Application Delivery

Media Search Analyst - English Speakers (USA)

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Client Service Analyst II-TH (Benefits)

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