TELUS reviews

3.5

57% would recommend to a friend

(8,645 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews
4.0
Jan 16, 2017
Recommend
CEO approval
Business Outlook

Pros

The team was very close knit and we worked remotely but hand in hand with Google employees at their various Corporate locations, including Mountain View, Chicago, and New York City to support high end advertising clients including Zappos and 360i. The interaction with the client base was very rewarding. Telus itself had a great volunteer services culture to the local community which I thought was fantastic!

Cons

The Telus Center itself had a very big issue with bathrooms (only 3 stalls and 4 urinals for males out of the entire building!) and this persisted for over two years before being addressed at a center with over 500 male employees. To their credit, they did fix this eventually by expanding one restroom and adding another additional restroom, but it languished for quite some time.

4.0
Jan 3, 2017

Flex Availibilty

Recommend
CEO approval
Business Outlook

Pros

Great pay, great staff. Everyone is awesome here beside the typical call center drama. But if you manage to steer clear of it - you'll grow and be just fine. Lots of Overtime for hourly positions.

Cons

Must have open availability. Don't expect for them to work around your life. 24 hour call center so you schedule can land anywhere through out the day.

5.0
Dec 23, 2016

Customer Service Representative

Recommend
CEO approval
Business Outlook

Pros

Unique environment Positive environment Staff perks: Free meals often Game room Quiet room Great benefits Quality driven Competitive pay

Cons

None to note - above average employer.

Viewing 448 - 450 of 8,645 Reviews

Glassdoor has 10,076 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.