Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TELUS?

57% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (206) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (112) , Product Manager (94) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 910 reviews)); "Great culture and very remote friendly!" ((in 572 reviews)); "Good work life balance and security of a large corporation" ((in 549 reviews)); "work from home is great" ((in 543 reviews)); "Telus has some great people that work hard and are very professional." ((in 500 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 385 reviews)); "Queueing and low salary." ((in 372 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 168 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 96 reviews)); "Upper management does not care about those on the frontline at all." ((in 82 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Las Vegas , Austin , New York , Atlanta , Raleigh , Boston , Chicago , Charlotte , Sacramento , Saint Louis , Washington , Dallas , Canton , North Charleston , Idaho Falls , Folsom , North Las Vegas , Reno , Vancouver , Philadelphia , Charleston , East Las Vegas , Anniston , Birmingham , Spanish Fork , Salt Lake City , Sandy , Waynesboro , Norfolk , Herndon

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TELUS

TELUS reviews

3.5

57% would recommend to a friend

(8,642 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,642 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews

5.0

Oct 1, 2014

Embrace Change!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay, challenging career, great life/work balance.

Cons

Too many processes to solve a single issue. No common system

4.0

Sep 29, 2014

Overall a very good company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good opportunities for personal growth good support from middle and senior management great company culture and values good work life balance overall a very positive experience

Cons

compensation is average, some red tapes typical to a large size company in a stable industry

2.0

Sep 24, 2014

No motivation for top performers

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

For a call center great wage

Cons

No room for moving up the ladder

Viewing 8212 - 8214 of 8,642 Reviews

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Jobs at TELUS

Media Search Analyst - English Speakers (USA)

Business Analyst, Pension & Benefits Implementation (Remote)

Atlanta, GA

View job

IT Service Desk Support Analyst-Level 1- Operations Support Mgr

Remote

View job

Business Analyst, Pension & Benefits Implementation (Remote)

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TELUS

TELUS reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Embrace Change!

Overall a very good company to work for

No motivation for top performers

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