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      TELUS

      Engaged Employer

      TELUS reviews

      3.5

      58% would recommend to a friend

      (8,637 total reviews)
      avatar

      Darren Entwistle

      55% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.0

      Senior management

      TELUS has an employee rating of 3.5 out of 5 stars, based on 8,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      4.0
      Nov 10, 2011

      Working at Telus is great, however Loyalty is another story.

      Client loyalty & retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Opportunity for growth, if you apply yourself and work hard - Great core values - Great pay - Great benefits - Work/life balance - Friendly people

      Cons

      - Some of the technology used is outdated, which can affect how your job is done (ie: lagging computers, software, etc.), but they are making strides to change that - Stress level (job duties/department related)

      3.0
      Nov 9, 2011

      A good place to start

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of resources Work life balance Volunteer

      Cons

      Too many internal process, delay

      2.0
      Nov 7, 2011

      Great friends I will always miss, management/procedural problems

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I found I liked the people I worked with. I enjoyed being able to meet quite a few people while I was there as I had many friends while working there.

      Cons

      Too many times management plays favorites. Management when I was there decided that a 2 tiered system would work. Frontline suggestion was to use a 2 tiered system. They arent actually now. Management manipulated the proposal and now everyone that talks to frontline needs to talk to a specialist. Not every customer needs to talk to a specialist.

      Viewing 8344 - 8346 of 8,637 Reviews
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      Glassdoor has 10,067 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.