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      TIAA

      Engaged Employer

      TIAA reviews

      3.7

      65% would recommend to a friend

      (4,008 total reviews)

      Thasunda Brown Duckett

      55% approve of CEO

      54% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.9

      Compensation and benefits

      3.6

      Culture & values

      3.4

      Career opportunities

      3.0

      Senior management

      TIAA has an employee rating of 3.7 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Jan 18, 2024

      Shocking experience

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only real benefit TIAA offers is a great retirement plan but even that even has an outdated, minimum vesting period of 3 years. Issues withdrawing funds, on top of that.

      Cons

      Employee DISSATISFACTION is very high at TIAA, based on managerial reports I was privy to. This is based on a scared worker mentality, from what I observed over the years. Toxic workplace. Primary focus under new management is diversity and inclusion and not necessarily hiring the best candidate.

      1.0
      May 14, 2019

      New leadership will run the company to the ground

      Wealth management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are nice. Used to have flexibility.

      Cons

      Massive layoffs. No communication with the ranks. Morale at all time low. No longer living the TIAA values. Losing a lot of great talent and experience. Doesn't act in client's best interest. Will push managed products and annuities that drive advisors' bonuses. The advisor will then leave within a year because they can't keep up with the sales goals. Clients will have been pressured to move all their assets to TIAA to soon find out they've been abandoned.

      1.0
      Mar 22, 2019

      Not the same company anymore

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool people, team oriented, customer focused.

      Cons

      Poorly executed cancellation of their work from home program which has impacted thousands of employees. Will take many years for leadership to gain the trust back from their employees.

      Viewing 49 - 51 of 4,008 Reviews
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      Glassdoor has 4,404 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.