TIAA reviews

3.7

65% would recommend to a friend

(4,009 total reviews)

Thasunda Brown Duckett

55% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jun 4, 2016
Recommend
CEO approval
Business Outlook

Pros

It seems like there is so much room for improvement. Things you could contribute to improving using your knowledge and expertise. The sad part is, that you realize too late; it is this way because no one wants anything improved and trying to make improvements will only bring you pain. There's a guy who wrote a great review comparing this company to North Korea - you should read that too, since it's a very good primer on what life is like at this hole. Discount these negative reviews at your own peril.

Cons

Somehow, this place evolved into a cesspool of moral corruption. If you thought big banks were evil, try a non-profit financial institution which 'believes' it's doing the work for 'the greater good'. The mental abuse perpetrated by all levels of management is criminal in nature and someday a lawsuit will be filed. If you could stomach the abuse, apply for a job and join in a class action lawsuit that might allow you to retire early. Although I'm not sure that long term exposure to the toxicity of this place could be compensated and the damage to your well being is a steep price to pay. I left after 12 months and that was 11 months too long. I felt like I escaped, leaving others behind to perish in the gulag that is TIAA.

1.0
Dec 6, 2013

Disfunctional

Recommend
CEO approval
Business Outlook

Pros

Good base salary. Excellent benefits. Retirement plan is generous. TIAA-CREF matches charitable contributions to educational institutions. Nice campus in Charlotte. Good co-workers. Excellent Core Values. They really do want to put the client first.

Cons

Technology is unwieldy. Sales goals are not tailored to each region. High wealth areas have the same goals as low wealth areas. If you are not at goal after your first 90 days, you are written up! Sales credit takes months after the fact. Little support for new advisors to navigate this complex organization. Silo departments, nobody takes ownership, but is quick to place blame. Numerous problems crediting clients' money to the right accounts. Everyone is walking on eggshells. Lots of advisor turnover. NIGO's abound. There is a whole dept devoted to NIGO, but they are not there to fix the problem, just to ID.

2.0
Mar 14, 2024

Used to be a good place to work

Recommend
CEO approval
Business Outlook

Pros

Solid pay and benefits including health care, retirement and time off

Cons

Do as I say, not as I do culture. Leaders don’t want to hear real feedback and there are more examples of bullying every day. Change fatigue is real. Return to office is a mess. Bringing people back to the office while downsizing office space in many locations. CEO has brought many of the less pleasant aspects of JP Morgan’s culture to TIAA.

Viewing 61 - 63 of 4,009 Reviews

Glassdoor has 4,405 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.