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      TIAA

      Engaged Employer

      TIAA reviews

      3.7

      65% would recommend to a friend

      (4,013 total reviews)

      Thasunda Brown Duckett

      55% approve of CEO

      54% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.9

      Compensation and benefits

      3.6

      Culture & values

      3.4

      Career opportunities

      3.0

      Senior management

      TIAA has an employee rating of 3.7 out of 5 stars, based on 4,013 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Jan 3, 2020

      Went from one of the best to one of the worst in <5 years

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some really great people - mostly the individual contributors who keep the place afloat. Average pay and benefits. Zero opportunity unless you know the right people (mostly rejects hHired from Bank of America).

      Cons

      Where to begin? Lazy, clueless leadership. Everything focused on “strategy” - while the ship is burning and sinking. Absolutely no understanding on how to execute. IT never delivers on time, in budget, or usable products. Virtually all daily ops work has been outsourced to India. Hindi-Urdu is more common than English on the main campus in Charlotte. Nobody is willing to say “the emperor has no clothes”. Layoffs are ongoing to avoid the notification rules around mass layoffs. Morale is in the toilet. Your retirement funds are safer in your mattress than here.

      1.0
      Sep 12, 2019

      Not our finest hour

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee. Free online training. Some really great people work at TIAA.

      Cons

      The executive leadership seems lost and a bit corrupt. They are moving most of IT to India and are firing or forcing out people in the US. You can put a name on it, but the CIO will only entertain input from those in India. This was a company of vision and integrity. Unfortunately, as many companies do, we are going through a period of the executive team raiding the company coffers. One can only hope they will take what they want quickly and allow us to repair after they get what they want and leave.

      1.0
      May 11, 2019

      Don't work at TIAA

      Business manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to be a great company

      Cons

      Now they layoff anyone and everyone, regardless of your status, where you work, who you work for, full or part time, or remotely or in the office. You have NO job security. Roger should be ashamed.

      Viewing 76 - 78 of 4,013 Reviews
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      Glassdoor has 4,409 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.