TIAA reviews

3.7

65% would recommend to a friend

(4,009 total reviews)

Thasunda Brown Duckett

55% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Oct 26, 2023

Disappointing

Recommend
CEO approval
Business Outlook

Pros

Talented, passionate coworkers. Good benefits.

Cons

No amount of good benefits are worth it. There are many associates handcuffed here because of the bonus/retention structure and retirement money (which does not vest automatically). People pray to be laid off. We live up to our reputation for neverending re-org. After they've laid people off, sometimes they will realize they didn't think it through and keep some employees around without giving them any assurance of job security. Sometimes people get "renewed" the day before what they expect will be their last day at TIAA for months on end. But at the same time the company will say "it's a we thing" and that it cares about associates wellbeing. There's a lot of chatter about our celebrity CEO who is just here as a stepping stone for bigger things. TIAA is trying to change the entire business to follow them without considering that they could disappear in a moment. We spend money on bizarre marketing stunts while we don't have enough money to keep on hard working doers. Company leaders are best in class for gaslighting. Every time associates ask about Return to Office policies or personas, they act like it hasn't been confusing or unsettling for the past year. They also deny that they keep moving the goal posts. Do not pay attention to our accolades about best employer for this or that. Those can be bought. Instead read these other recent reviews Priorities Change for the Worse (Oct 15, 2023) Marketing is Unstable (Oct 5, 2023) Great mission, inability to execute (Sept 28, 2023) Times are changing at TIAA (Sept 12, 2023) Go work for Fidelity or Vanguard, not TIAA (Aug 23, 2023)

1.0
Sep 20, 2015
Recommend
CEO approval
Business Outlook

Pros

If you work at TIAA-Cref, you won't have to move to North Korea -- that is, if you'd like to work for a repressive regime. The company's motto used to be "For the Greater Good." (First hint: not yours.)

Cons

Like the communist party, party hacks come first. Middle management hands it down to lower management. Relentlessly. Then ... to the people who do the work in the field. Threatening job security. Working pain points. Overdosed on stupid pills. Overworking everyone for lack of computer integration but no lack of managerial screw ups. TIAA-Cref rightly deserves its past reputation as a good retirement provider for non-profit institutions. But a surge of managerial greed since I started three years ago has now lead to CYA and whatever it takes! And what used to be for the Greater Good is sadly a retired slogan. By the way, clients are left behind to come in second-last. TIAA-Cref's low-level management is rapidly metastasizing with fear that it can't overcome its legacy of latency. It's going to die with its wonderful (but aging) clientele. This insurance agency won't escape its demise. A dim-witted dopiness from zombie management ensures it. They'll remain their worst enemy because they start by being yours. Don't be lulled by starting salaries or descriptions of generous benefits. It's the false voice of managers after they've traded away their lives. During my three years, I never worked harder in a 30 year-career or earned less to make impossible sales goals to earn bonuses just for managers. TIAA-Cref was consistently unreasonable, patronizing and cheap! I returned to a former employer where people are respected. There are better alternatives you should consider. Don't waste your time.

2.0
Jun 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Great clients and great mutual funds. 100 year heritage

Cons

Management has made everything about production and treats advisors poorly. Advisors must be on pace every quarter for sales goals or written up for termination. Hostile work environment. Many managers can't sell and will do anything to keep their job as it's the best one they've ever had. Rampant favoritism. Manager mistakes ok- advisors- absolutely not. Total hypocrisy. I'd your old or black look out. You'll be phased out. Not true wealth management.

Viewing 19 - 21 of 4,009 Reviews

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