TJ Maxx reviews

3.4

54% would recommend to a friend

(9,985 total reviews)
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Ernie Herrman

49% approve of CEO

44% positive business outlook

TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 9,985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Oct 28, 2015
Recommend
CEO approval
Business Outlook

Pros

You have the opportunity to learn all areas of management. The positions are all interchangeable. You will learn operations even while being a merchandising manager. They strongly believe in promoting within. Their benefits are strong and their bonus plan is fair.

Cons

The company applies a tremendous amount of stress and work on the management team without providing them with the proper resources to effectively tackle these tasks within the given amount of time and payroll. The amount of product we receive (this is aside from any other operational tasks or merchandising such as audits, conference calls, department moves, seasonal projects) is not feasible when you take a look at the grand scheme of any tj maxx building. The management teams are understaffed, the employees are overworked, and the pressure gets applied from the top down which just causes very fragile and stressed work environments. They do not believe in quality of your personal life.

1.0
May 31, 2015

Awful place to work

Recommend
CEO approval
Business Outlook

Pros

The store management was great. They let me make my own schedule... Kind of. Free food a lot.

Cons

Where to start. I got offered a promotion to come to TJ Maxx with a raise. Naturally I took it only to find out that my promotion was taken from me and they paid me less than the job I had just left. I worked for Loss Prevention, and there were so many rules that made it impossible to do my job. The only time I could apprehend someone was when they concealed in plain sight...no fitting room cases and you need "special training" to pull fraud refunds, ticket switchers and bathroom cases. I had about 3 years experience doing LP with about 300 cases I was involved in so the "special training" rule was ridiculous. For regional and district managers, they hire basically anyone. My regional manager had no LP or retail experience until she took the job at TJ Maxx, so you can imagine how well she understood things. A big ORC ring was hitting the stores and threatening people, but God forbid anyone else make a decision to call the police. That's another thing... We could never call the police. Unless a higher up OKed it. So been and runs happened at least once a week while we basically waved at people. Associates hated me because they thought I just sat around and did nothing. Which I felt like that was precisely what I was doing most days. The cameras and systems are old and outdated, so a lot of the cameras made noise when moved. They have internal investigators who are supposed to help you with associate theft but instead the company gave each person a goal so they're battling each other. Their external theft group is a great idea except that I got stuck doing nearly all of their work because they had so many stores to respond to and there were only 2 of them. I had multiple stores so some didn't see me for weeks and I didn't get a good grasp for my stores. Overall just a horrible system and company to do LP for. There's so many other places out there, I urge people to go anywhere but TJ Maxx or Marshall's!

2.0
Jan 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Met a few cool co-workers, learned how to deal with difficult people and difficult situations

Cons

Lots of work for little pay, inconsistant scheduling (one week you'll get 20 hours the next week you'll get 4), getting paid weekly (I've had paychecks that were $18 b/c of little hours) only recieve 10% employee discount, had to make a certain amount of people sign up for credit cards in a day, favoritism, rude managers, rude customers, high turnover rate I was going to college while working there. I have them a copy of my class schedule and filled out an availability form yet my managers were still always scheduling me at the same time/day I had class then would get mad when I'd call and I remind them I couldn't work those hours. This was always an issue. My availability never changed from the day I started working there yet this was always a constant problem. Very annoying and unprofessional. One of the managers was very rude and made other co-workers uncomfortable. He'd yell at them in front of customers making them uncomfortable as well. Whenever you'd ask him a question he'd get mad and give you a sarcastic answer. If you ever needed a day off even if it was due to sickness, family death or any other emergency he'd get furious and say "don't ever come to me asking for more hours then". Many employees complained about him to other managers but they did nothing. They even tried to contact corporate but they did nothing about it either.

Viewing 4 - 6 of 9,985 Reviews

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