TJ Maxx reviews

3.4

54% would recommend to a friend

(9,985 total reviews)
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Ernie Herrman

49% approve of CEO

44% positive business outlook

TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 9,985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Apr 4, 2014

I can't wait to quit this job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many pros about this company. Weekly paycheck. (If it even comes) Ok short term employment for students or a second job. Managers make good money and bonuses.

Cons

Low pay and laughable yearly raises. You have to sell the credit card or else. Even if you meet the goals for credit applications and your store is #1 in the region, its is still not good enough. Store is understaffed and you are expected to do everything while keeping customer service high. Rules and protocols change constantly and there is no communication when they do, then you are reprimanded for not knowing. Different managers will say and do things that contradict each other. No one is ever on the same page. Weekly paychecks are supposed to be available on Fridays, but in the last few months, they are not. If you ask why, the answer is, "you need to get direct deposit." So you better have a bank account if you want your money on time. No benefits until after 1 year. If you are sick it is your responsibility to find someone to cover your shift. If you are sick and try to call in, you get the third degree. Your availability doesn't matter as they will schedule you anyway and then write you up for tardies.

2.0
Mar 8, 2014

Not such a great place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They allow associates to cash payroll checks in the stores. Potential to get hours as so many people quit or call out, often.

Cons

It depends on which store you work in, but for the most part, the whole corporation is poorly, poorly managed. One assistant manager would cuss and flip people off for being late and made one associate feel guilty for going to the ER after cutting her hand at work. If you don't have direct deposit, you may have to wait up to a week after payday to get your check due to bad weather in the corporate office. Don't expect the assistant managers to do anything to fix it other than give you a voucher for 60% of your check. According to the Laborious Board, that practice is illegal. The corporation does not hire enough loss prevention and gets ripped off, often and tells the overworked, underpaid associates that that is our fault. One ASM told me they weren't getting bonuses because of the condition of the store, shrink and poor customer satisfaction and that there would be " hell to pay " for that. It is like working for an insane woman on permanent Pms. You just to have a pulse to be in management, it appears. The company is really pushy about the associates badgering customers to upsell tjx credit cards. If you get credits, you get hours. If not, you get low hours and bad treatment.

3.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Awesome And Nice people Everyone keeps to themselves to some degree. Break room has vending machines and free snacks.

Cons

The pay is not worth the level of work for someone working in the backroom prepping the products for the store. Employees are female by majority and tend to exercise dominance sometimes on the few males. corporate constantly shoves pellets worth of product and expect 2 people to handle 10+ pellets per day. one to unload to pellets and the other to remove the products from the boxes and prep them on carts for the in store employees to put on the shelves. corporate keeps implementing rules, that delays our efforts to get products out while doing absolutely nothing to better the situation or come up with a better system that is more up to date and smooth. Majority of the females there are veterans that have been there 5 plus years and tend to abuse that so that they dont have to work as hard. In desperate need of new people to help with pushing product out. currently one person doing the job of 2 people with the pallets alone. The store needs a revamp of their products and the shelving system for them. It looks like a thrift store with overpriced items right now.

Viewing 7 - 9 of 9,985 Reviews

Glassdoor has 10,210 TJ Maxx reviews submitted anonymously by TJ Maxx employees. Read employee reviews and ratings on Glassdoor to decide if TJ Maxx is right for you.