Is TP a good company to work for as a Call Center Agent?

Call Center Agent professionals working at TP have rated their employer with 4.6 out of 5 stars in 652 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Center Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Center Agent interview questions at TP .

Does TP pay Call Center Agent employees well?

Call Center Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 652 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Call Center Agent salaries at TP.

How happy are Call Center Agent professionals working at TP?

93% of Call Center Agent employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Call Center Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13935) , Customer Service Representative (CSR) (5158) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1487) , Expert em Interação (1412) , Content Moderator (1272) , Supervisor (1109) , Call Center Agent (1070) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (739) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2005 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1834 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1776 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1493 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1253 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1532 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and understanding skills" ((in 286 reviews))

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TP

TP Call Center Agent reviews

4.6

93% would recommend to a friend

(652 total reviews)

Jorge Amar

91% approve of CEO

85% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Culture & values

4.5

Career opportunities

4.4

Work/Life balance

4.4

Senior management

4.4

Compensation and benefits

Call Center Agent employees have rated TP with 4.6 out of 5 stars, based on 652 company reviews on Glassdoor. This indicates that most Call Center Agent professionals have an excellent working experience there. TP is rated 24% above average by Call Center Agent professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

652 reviews

4.0

Jul 24, 2026

Efforts to enhance social life hindered by toxic management

Call center agent

Recommend

CEO approval

Business Outlook

Pros

aiming to improve the social life for all employees

Cons

it has bad and toxic management

5.0

Jul 24, 2026

Convenient facilities and healthy environment for newcomers

Call center agent

Recommend

CEO approval

Business Outlook

Pros

they provide convient facility for agent,healthy evironment for newbie

Cons

none so far,as what ive experience TP is good for me!

4.0

Jun 30, 2026

Supportive environment but schedules don't meet needs

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Great infrastructure with comfortable environment The mental health is one of the more important things The company develope different activities, allowing us a more active rutine

Cons

The schedules that the company offers doesn't be according the need of the employees Few time to relax during the shift The management of the account sometimes doesn't take into account the comments or need of the rest

Viewing 1 - 3 of 652 Reviews

Jobs at TP

Customer Engagement Specialist - Work from Home!

Healthcare Customer Service Representative (RN) - Remove

United States

View job

Remote - Technical & Sales Support Representative

Remote --- Automotive Technical Support Representative

Remote --- Automotive Sales & Service Representative

TP reviews FAQs

TP reviews TP Call Center Agent reviews

TP

TP Call Center Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Efforts to enhance social life hindered by toxic management

Convenient facilities and healthy environment for newcomers

Supportive environment but schedules don't meet needs

Jobs at TP

TP reviews FAQs

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