TP reviews about "training"

83% positive business outlook

Reviews by job title

7K reviews
5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Teleperformance provides a warm and supportive onboarding experience, making new hires feel welcome from day one. Additionally, their customer service training program is exceptional, led by skilled trainers who effectively equip you with essential industry skills.

Cons

Teleperformance Team is highly supportive and the trainers are knowledgeable and well-prepared. While the onboarding process is relatively lengthy before gaining hands-on experience on the production floor, it is a valuable part of the training program that ensures employees build a strong foundation and develop the skills needed to perform effectively.

5.0
Jul 22, 2026

Great pantry and engaging training sessions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is very nice in TP they do have a wonderful pantry training us fun and engaging as well

Cons

none as of the moment

4.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Teleperformance provides comprehensive training and ongoing support to help employees succeed. Team Leaders are approachable, coworkers are collaborative, and there are opportunities to develop customer service, problem-solving, and technical skills. The work environment encourages continuous learning, and remote work offers flexibility for many employees.

Cons

Performance metrics can be demanding particularly during peak season. Call volumes may become very high, and balancing quality, efficiency, and customer satisfaction can sometimes be stressful. Work-life balance may also be challenging during busy periods. Lastly, if a client is dissatisfied with the product that dissatisfaction can affect your promoter scoring on a survey, Basically his/her dissatisfaction for a product (not you) will cause you to receive a low scoring on a survey.

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TP Response
19h
We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a job and have met some amazing people in my role.

Cons

I've been here for almost a year and I was hired on with a medical field company which is what I applied for, I was not made aware that at anytime my position could be changed and I could be randomly put with another company. As of today I am with my 3 "campaign" not anything close to what I was hired on for. My training experience here has been the absolute worst every campaign has a thrown to the wolves mentality and you'll either sink or swim and we will fire you when you fail ethic. The pay sucks it is not competitive or an incentive to want to stay. There are no raises or bonuses. PTO is denied constantly even when put in far enough in advance. Each new campaign that I have been forced into has also come with at least 5 weeks of training time that days off were banned for so in the 11 months I've been here I've been required to work 15 weeks plus ongoing black out PTO days as well. People ask me if where I work is hiring and I tell them they don't want to work here. Also moving into better positions is impossible.

avatar
TP Response
19h
We regret that your experience hasn't been positive. Let's work together to resolve any issues. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can assist you.
5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Provides comprehensive training for the new employees and Offers opportunities for career growth.

Cons

The work can be fast-paced abd challenging, but it helps new hires and employees to develop resilience and time management.

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