Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,157 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,157 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13928) , Customer Service Representative (CSR) (5156) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1486) , Expert em Interação (1412) , Content Moderator (1270) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (737) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1823 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1810 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1456 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3804 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2492 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1543 reviews)); "Bad managment and supervisor." ((in 500 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 356 reviews))

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TP

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,157 total reviews)

Jorge Amar

96% approve of CEO

82% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Service employees have rated TP with 4.4 out of 5 stars, based on 1,157 company reviews on Glassdoor. This indicates that most Customer Service professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jul 21, 2026

Pago puntual, pero condiciones laborales restrictivas

Customer service

Recommend

CEO approval

Business Outlook

Pros

El pago de nómina es puntual

Cons

Condicionan salida al baño Condicionar las salidas a break y lunch Ordenadores lentos

TP Response

👋🏻 Hola, gracias por tu comentario, nos aseguraremos de tenerlo en cuenta para mejorar cada uno de nuestros servicios día a día. ✍🏻 ¡Saludos! #MadeForMore

5.0

Jul 16, 2026

great

Customer service

Recommend

CEO approval

Business Outlook

Pros

Great team and management work

Cons

Low salary poor contract terms

2.0

Jul 15, 2026

Equipment provided, but training promises broken

Customer service

Recommend

CEO approval

Business Outlook

Pros

I got my equipment and paid for tech training.

Cons

They told me I couldn't join the training. I got an email and told me I would. Ut that turned out to be a lie.

TP Response

We regret that your experience hasn't been positive. Let's work together to resolve any issues. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can assist you.

Viewing 1 - 3 of 1,157 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Tennessee

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Remote --- Automotive Customer Service Representative

Healthcare Customer Service Representative - Remote

Remote

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TP Customer Service reviews

Ratings by category

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Reviews by job title

Pago puntual, pero condiciones laborales restrictivas

great

Equipment provided, but training promises broken

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