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      TP

      Engaged Employer

      TP Remote Customer Support Agent reviews

      4.4

      98% would recommend to a friend

      (10 total reviews)

      Jorge Amar

      Not enough data to show CEO approval

      4% positive business outlook

      Ratings by category

      4.9

      Diversity & inclusion

      4.5

      Career opportunities

      4.2

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Culture & values

      3.6

      Senior management

      Ratings by demographic groups

      Reviews by job title

      10 reviews
      4.0
      Nov 3, 2023

      .

      Remote call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training with some trainers. They offer benefits.

      Cons

      Tech Check doesn't get you where you need to be sometimes. Benefits are kind of pricey.

      5.0
      Nov 1, 2023

      New Hire

      Remote medical coder
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote, don't have to drive back and forth,

      Cons

      the glitches with the system and the robot talking videos

      1.0
      Mar 6, 2023

      Horrible Company

      Medicare sales agent - remote
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, equipment provided, included double screens, hourly pay.

      Cons

      Poor commission pay, very pushy with getting a sale, even if it isn't a good fit. Was told pre-hire & during training period that after AEP, I could get my 220 license and do that until the following AEP. ALL LIES! We were ALL transferred to customer service roles, even my own supervisor & the 220 license kept getting pushed to the back burner.

      avatar
      TP Response
      3y
      We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!
      Viewing 4 - 6 of 10 Reviews
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