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      TP

      Engaged Employer

      TP Remote Customer Support Agent reviews

      4.4

      98% would recommend to a friend

      (10 total reviews)

      Jorge Amar

      Not enough data to show CEO approval

      4% positive business outlook

      Ratings by category

      4.9

      Diversity & inclusion

      4.5

      Career opportunities

      4.2

      Compensation and benefits

      4.1

      Work/Life balance

      3.9

      Culture & values

      3.6

      Senior management

      Ratings by demographic groups

      Reviews by job title

      10 reviews
      2.0
      Dec 22, 2022

      Stay away from this company

      Remote call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Option to work from home

      Cons

      Difficult communicating with HR , their clients are extreme micro managers on EVERYTHING. TP USA has a total lack of care or concern for their employees. They offer bonus incentives for metrics that are met, then do not pay them, with reasons like "the client has different numbers" or " They decided not to pay that bouns" and give no reason why.

      avatar
      TP Response
      3y
      We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!
      3.0
      Nov 23, 2021

      Duress

      Remote agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Pay plan, thorough training !

      Cons

      Qualify and sign up people under duress, mistakes possible.

      avatar
      TP Response
      4y
      Thank you for your review! Have a good day!
      Viewing 7 - 9 of 10 Reviews
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