Where to start. Many of us were laid off due to Covid mid March 2020. We were told "we'll reach out once we're hiring again, hopefully by August." Well, here we are, the end of August and they have been hiring! Hiring new people, not reaching out to those who were laid off as promised. I posted 2 comments on the companies Facebook page when I saw the public hiring posts and my posts were deleted, as well as I'm blocked from interacting with the page. No truth spoken aye? Can't delete it from here!
As you noticed in my pro's, I said "teach myself." The row managers (those who managed 5 or 6 people at a time), were usually great but not all of them were good at being managers. Mine was great, but sometimes definitely felt like "you're bothering too much" when we were encouraged to "ask if you don't know." I personally wouldn't do it often, as I did teach myself the majority of what I learned there.
Not working people to their strengths was another big one. My background was phone, laptop and desktop repairs with software experience for getting things done without just replacing hardware. I was often encouraged to just rip stuff apart instead of wasting time doing a software diagnostic, until they realized my repair times were, on average, 20 minutes faster than anyone who actually listened to them about hardware replacements. On top of that, I was on constant printer duty, when we had government contracts for phones, tablets and laptops that I could have easily helped with. Nope, fix that printer. "Fix all 350 of those printers by the end of the month" when the end of the month was maybe a week away. On top of that, you'd get yelled at if you did main board swaps. I did the math, as they were mad that I "did so many in a single year." I did the math, it was less than 3% of my repairs were main board/motherboard swaps when I had well over 2500 repairs in 10 months (low estimate as I no longer have the numbers in front of me).
Ended up also finding out starting pay at TRG was lower than many similar jobs in the area, but due to work schedules, it was very difficult to setup interviews for new jobs.
Let's not forget to mention that they scream internet security from the roof tops, but got hacked late 2018 and lost TONS of data and had to replace many computers/devices because of it, and try to hide that from the public eye.
