-If you are an experienced Biomed and looking to make the switch, don't do it!
-I have never worked for such a horrible company, especially after the big director/management change here's why:
#1. They do not care about patient/employee safety:
Where I was located you had to do on-call for General Biomed for 10 hospitals which is insane. If you have no biomed experience you are just thrown into this. Most likely be overwhelmed because you never been to the hospital before, no clue how devices work/set up. And when nurses/staff complain about you, you get in trouble for that. Not willing to train people since its not "cost effective". Eventually a patient will get hurt or die because of this and management did not seem concerned when brought to there attention. In addition to covering so many hospitals you hardly sleep and have been a few times I almost feel asleep at the wheel. Again, brought to management attention and did not seem concerned, just said don't go in (You can't or else you get written up or fired).
#2 Micromanagement:
In RSQ it shows management your work orders, PM's, etc so you know what your employees are doing. However you are still required to send a message to everyone letting you know what you're doing. On top of that anything listed as mission critical must be constantly reported on. And we are required to meet 100% PM completion by the end of the month, but must meet a certain percentage every day. This makes it impossible to work. Some days you get no work orders and can do PM's all day other days you're hit hard with work orders. They want you to work in a way that look goods in numbers, not good service. In addition, ordering parts is a pain, even a $5 item, as they often ask why or do we really need it, was the device plugged in, etc.
#3 Only concern is cost savings now:
They try not to send anyone to training anymore because it is not "cost effective", but the true reason is because of high turnover and to limit your ability to move up/request raises. In addition ordering/requesting equipment takes forever and often deny things that are needed. Often say you don't need that or its not a "cost effective" tool/equipment to do your job, yet management doesn't have any idea of the tools/equipment needed even when I send them a service manual showing required tools/equipment. In addition, they try not to order some parts or make you jump through a lot more hoops to verify that you need a part. For example, if you need a light bulb even though you can see it's dead, they require you to waste time, checking power supply with DMM, power cable, cable to light, etc.
They also try to get employees to work for free/off the clock as well. They've often try to get employees to change there schedules so they don't have to work overtime (potentially illegal). And when your home and put your eight hours in, you better close your work you did for the day and expect to not get paid. They do not like hearing, I was at home and off the clock and overtime wasn't approved. If you're a manager on salary, be prepared to put in 16+ hours a day.
They also try to not to pay you out on mileage, parking, or any other expenses. Company policy is management must approve in 7 days once submitted but often times wait over 60 days to get paid back expenses. Will try to deny expenses multiple times before approving or make you remove one item from report.
#4 Fastest turnover at any company:
Management and technicians leave as soon as they get there. Often times the director was managing all of the hospitals because of the turnover. I believe now, every biomed manager in the area knows not to work here. Can only hire inexperienced/new biomeds now, which is fine, but they need to have some training. Many people quit on the spot as soon as a job offer comes in. Main reason is because of stress, work/life balance (there is none only work), slave labor practices.
#5 Treats employee poorly:
I normally do not care for this, but not once was I ever told you're doing a good job from management. Instead they focus on the negatives and make you feel like crap everyday. I worked in crappy retail jobs before and got treated better which is extremely sad. If you have issues with the work or feel you are working to much off the clock you'll get fired for insubordination since you are considered to be always fighting with management (potentially illegal). Again, if you're employees are doing this it's not insubordination, people can't work this much for free. You are always stressed, can't have fun at work or joke around, and can never perform your job right. They rather you do a "fake" PM then a real PM if it wont permit to overtime or make there numbers look good.
In addition the pay structure was extremely unfair. A few technicians worked on mission critical equipment while another tech worked only in clinics and got paid more. Why? Because he knew the director, when the employees brought this up, management said he had more experience yet he was a BMET 1.
In California, PAAR is allowed but tell you its not. From people I've spoke to at Dignity, I was informed they have already sent Wavier forms to Dignity and things like exam tables, thermometers, etc are approved for PAAR. Every other hospital organization the area already does this as it puts less stress on technicians but we don't. I was told TriMedx receives more money for devices not in PAAR so this is probably why to make more money and cause more work for employees.
#6 Everyone hates TriMedx:
Everyone I know at Dignity Health absolutely hates TriMedx, mostly for the reasons above. Since we are more concerned with cost savings, often times Dignity's needs aren't meet. Since technician don't get trained on devices anymore they see all the technicians as incompetent. Managers don't respond to there emails or take forever to get back to them.
#7 Horrible Health Benefits
The dental benefits are fine, but the health is horrible. High cost for premiums, medication, seeing a doctor, etc. The main reason is because employees near Ascension hospitals get cheaper options, but if you dont have an Ascension hospital near you, you're options are limited.
In all honesty, I can see this company going out of business soon because it will probably get hit with labor lawsuits or a patient safety issues since only thing on there mind now is cost savings.
