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      TSA (Transportation Security Administration)

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      TSA (Transportation Security Administration) reviews

      3.4

      56% would recommend to a friend

      (2,922 total reviews)

      David P. Pekoske

      64% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.5

      Diversity & inclusion

      3.4

      Career opportunities

      2.9

      Culture & values

      2.8

      Work/Life balance

      2.7

      Senior management

      TSA (Transportation Security Administration) has an employee rating of 3.4 out of 5 stars, based on 2,922 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TSA (Transportation Security Administration) employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Aug 8, 2012

      every day is a unique work experience

      Tso
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a federal job with good benefits. This has helped to open the door for me to other federal jobs that I am looking into.

      Cons

      Dealing with difficult passengers and their negative comments about us doing our jobs. Passengers will blame you for their problems. Some passengers arrive at the security checkpoint 5 minutes before their flight and they expect you to help them skip to the front of the line.

      2.0
      Jun 21, 2011

      Poor training and NOT a team environment

      Tsa officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great benefits - The job is available in most cities with an commercial airports ( not Kansas City -MCI) so you can transfer - Part of an important security job

      Cons

      - salary after benefits is about 700/mo - cannot advance unless fulltime and those positions are not available or filled based on seniority - very poor training environment - use negative training (stick not carrot) - alot of yelling - other TSOs fight with each other - not a team atmosphere (think their hate each other) - shifts change yearly based on a bidding process (seniority counts) - have to be able to not care about passengers feelings (i.e., you took my great grandmother's pen knife) - get no respect from the TSA management or passengers - TSA management is ALWAYS grading you and testing you - like giving out demerits - turn-over is greater than 70% the first year

      5.0
      Nov 16, 2020

      good job

      Tso (transportation security officer)
      Recommend
      CEO approval
      Business Outlook

      Pros

      healthcare, money, easy, coworkers, boss

      Cons

      management, hours, passengers, time, parking

      Viewing 2836 - 2838 of 2,922 Reviews
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      ReviewsTSA (Transportation Security Administration) reviews

      Glassdoor has 3,031 TSA (Transportation Security Administration) reviews submitted anonymously by TSA (Transportation Security Administration) employees. Read employee reviews and ratings on Glassdoor to decide if TSA (Transportation Security Administration) is right for you.